Kyrios Systems

Kyrios sends WhatsApp voice notes as native audio messages, enabling in-app playback and device-level transcription for recipients.

Native WhatsApp Voice Notes with Transcriptions

Kyrios automatically retains WhatsApp media for one year and allows users to permanently store important attachments in a contact’s Documents section using Add to Documents.

WhatsApp Media Retention & Add to Documents

Missed Call WhatsApp Back automatically sends a WhatsApp message to callers when a call is missed, ensuring immediate follow-up without manual action.

Missed Call WhatsApp Back

Service Booking variables can now be used directly inside WhatsApp Templates and WhatsApp Flows, enabling dynamic appointment details without relying on Workflows.

Service Booking Variables Now Available in WhatsApp Templates & Flows

WhatsApp CTA URL Buttons let you send a single, clean “Visit Website” button inside WhatsApp Interactive Messages, with full workflow tracking, branching, and personalization.

CTA Buttons under WhatsApp Interactive Message

The WhatsApp Coexistence feature lets you connect your WhatsApp Business App to Kyrios while continuing to use the app and accessing Cloud API features inside Kyrios.

WhatsApp Coexistence Feature

This article explains how to view WhatsApp Business policy violation details and submit an appeal when a WhatsApp Business account is restricted.

Policy Violation Details for WhatsApp Business Accounts

This guide explains how to set up, verify, and use WhatsApp Business in Kyrios, including number registration, business verification, templates, scheduling, and advanced features.

Setting Up WhatsApp in Kyrios (101)

Template-Level Analytics lets you measure delivery, read rates, and button engagement for individual WhatsApp message templates.

WhatsApp: Template-Level Analytics

WhatsApp Flows allow customers to book appointments directly inside WhatsApp using a guided, interactive flow connected to your Kyrios calendar.

WhatsApp Flows: In-App Appointment Booking

This article explains how WhatsApp message categories, per-message pricing, the 24-hour customer service window, and free entry point conversations work, including when messages are charged or free.

Managing WhatsApp Conversations: Categories, Pricing, Service Windows, and Free Entry Points

Snippets allow you to send reusable, predefined messages in WhatsApp conversations within the 24-hour service window—without Meta approval.

WhatsApp: Support for Snippets

Learn how to record, review, and send WhatsApp voice notes in Kyrios during an active customer conversation

WhatsApp: Voice Notes

This article explains how to update your WhatsApp Business Profile, view messaging limits, and create shareable message links and QR codes for each connected WhatsApp number in Kyrios.

How to Manage Your WhatsApp Business Profile

Enable a WhatsApp chat widget so visitors can start a WhatsApp conversation directly from your website or funnel.

How to Enable the Chat Widget for WhatsApp

WhatsApp Media Templates let you send pre-approved WhatsApp messages that include images, videos, documents, or location details.

WhatsApp Media Templates

This article explains how to create, manage, convert, and track WhatsApp templates in Kyrios, including variables, media headers, trigger links, buttons, and Meta approval.

How to Create and Manage WhatsApp Templates in Kyrios

Send and receive WhatsApp messages inside Kyrios.

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