Who This Is For / When to Use
Teams sending voice messages through WhatsApp in Kyrios.
Businesses wanting native playback instead of audio file attachments.
Use when faster, more personal communication is preferred over text.
How Native WhatsApp Voice Notes Work
What “Native” Means
Voice notes appear as standard WhatsApp audio messages.
Recipients can tap play instantly inside WhatsApp.
No file download or attachment handling is required.
Transcription Behavior
Transcription is controlled by the recipient’s WhatsApp and device settings.
If enabled on the recipient’s device, a Transcribe option appears under the voice note.
Kyrios does not generate or store the transcription text.
How to Send a WhatsApp Voice Note in Kyrios
Step 1: Open the Conversation
Navigate to Conversations and open a WhatsApp conversation with the contact.
Step 2: Record and Send the Voice Note
Click the microphone icon in the WhatsApp message composer.
Record your message.
Send the message.
Kyrios automatically formats the audio as a native WhatsApp voice note (OGG).
NOTE: No additional settings are required.
What the Recipient Sees
Native Playback Experience
The message appears as a standard WhatsApp audio bar.
The recipient taps Play to listen immediately.
Optional Transcription
If the recipient has voice message transcription enabled in WhatsApp:
A Transcribe option appears.
Transcription is generated by WhatsApp, not Kyrios.
Technical Details
Audio Format
Outbound voice notes are sent in OGG format.
This format is required for WhatsApp to recognize the message as a native voice note.
Message Storage
The audio file is visible in the Kyrios conversation history.
Transcription text (if generated) is not returned to or stored in Kyrios.
Common Issues and Fixes
Voice Note Sends as an Attachment
Cause: Message was not recorded using the microphone option.
Fix: Use the WhatsApp microphone inside the conversation composer.
Recipient Cannot See “Transcribe”
Cause: Transcription is disabled on the recipient’s device or WhatsApp version.
Fix: Recipient must enable voice message transcription in their app settings and update their device OS if needed.
FAQ
Do I need to enable anything in my account?
No. Native voice note formatting is automatic for WhatsApp voice messages sent from Kyrios.
Why do only some recipients see transcriptions?
Transcription depends entirely on the recipient’s WhatsApp app and device settings, not Kyrios.
What audio format does Kyrios use?
Kyrios sends WhatsApp voice notes in OGG format so they are recognized as native audio messages.
Can I see the transcription inside Kyrios?
No. Transcriptions are generated and displayed only on the recipient’s device.
Is there a length limit for transcription?
WhatsApp may apply internal limits. Short, focused voice notes produce the best transcription results.