Kyrios Systems

Branded Domains allow each Kyrios account to use a unique domain for outbound links and communications, improving brand consistency and protecting deliverability.

How to Use Branded Domains in Kyrios

The Phone Numbers settings allow users to purchase, manage, and organize individual phone numbers and number pools in Kyrios for calling, messaging, and call-tracking purposes.

Settings: Phone Numbers

User roles and permissions in Kyrios control what each team member can access at the sub-account level, including data visibility, module access, and administrative actions.

User Roles, Permissions, and Assigned Data in Kyrios

Kyrios supports authenticator apps for two-factor authentication (2FA), allowing users to secure their accounts using time-based one-time passcodes instead of relying only on email or SMS.

Authenticator App Support for Two-Factor Authentication (2FA)

This article explains how users can configure in-app, email, and SMS notifications in Kyrios to control how and when they receive alerts for conversations, tasks, calendars, and reviews.

How to Configure Custom Notifications as a User

General Information and Business Address define how your business is identified, verified, and referenced across Kyrios features, automations, and communications.

Business Profile: General Information & Address

Business Information and Authorized Representative settings are required for SMS approval, regional compliance, and verification of your business identity.

Business Profile: Business Information & Authorized Representative

Compliance and General Behavior settings control how Kyrios handles SMS, email, validation, timezones, Facebook contacts, and opportunity creation across the entire account.

Business Profile: Compliance, Messaging & General Behavior Settings

Calling, voicemail, deduplication, and deprecated feature settings control how Kyrios handles inbound calls, missed-call follow-ups, contact matching, and legacy tools at the account level.

Business Profile: Calling, Voicemail, Deduplication & Deprecated Features

Kyrios Systems implements layered security, privacy, and compliance controls to protect customer data, ensure service reliability, and align with industry best practices and regulatory requirements.

Security and Compliance Overview

The My Profile page lets you manage your personal details, security settings, calendar integrations, availability, notifications, and email syncing preferences.

My Profile Settings

Custom Fields let you create, organize, and reuse contact-specific data across Kyrios, including CRM records, forms, surveys, workflows, and messaging.

Custom Fields in Kyrios

Kyrios supports multiple platform languages, allowing accounts, users, and client portals to display content in a preferred language for improved usability.

Internationalization: Multiple Language Support

The Billing Dashboard in Kyrios allows you to manage subscriptions, payment methods, billing details, invoices, and wallet balances from one centralized location.

Company Billing Overview

This article explains every major Settings area in Kyrios, what each section controls, and when to configure it for a stable, scalable account setup.

Settings Overview

Control whether contacts can book or view appointments in their own time zone or are restricted to your account’s primary time zone.

How to Turn On or Off Alternate Time Zones in Kyrios

Use the HTML <br> tag inside a custom value to display text on multiple lines when inserted into emails, messages, and other supported areas.

Add Multiple Lines in a Custom Value

Business Fields store official business-level information in your account and can be reused dynamically across emails, workflows, and system features.

Settings: Business Fields

Audit Logs let Account Admins track system activity, user actions, and data changes across the account for troubleshooting, compliance, and accountability.

How to Use Audit Logs

The My Staff section lets account admins add, edit, and manage team members, including user info, roles, permissions, call routing, availability, calendars, and notifications.

Settings: My Staff (Team Management)

Edit a team member’s personal details, role, data visibility, and granular permissions to control exactly what they can see and manage inside the account.

How to Edit User Information and Permissions

Reset your Kyrios password either from My Profile (self-service) or from My Staff (admin-managed), depending on your permissions.

How to Reset Your Kyrios Password

Notification Preferences let you control which alerts you receive, how you receive them, and whether they are delivered via in-app, email, or SMS.

Notification Preferences

Kyrios uses the account time zone—not the contact time zone—to control campaign timing, calendars, and delays, with appointments as the only exception.

Understanding Time Zones in Kyrios

Custom Values are reusable placeholders that automatically insert stored data into messages, workflows, websites, and campaigns to personalize communication at scale.

Custom Values in Kyrios

Time zone settings in Kyrios control when campaigns send, workflows run, and appointments display, ensuring all time-based actions occur at the correct local time.

Setting Time Zones in Kyrios

This article explains how GDPR applies to your business when using Kyrios, outlines key data protection principles, and clarifies roles and responsibilities related to personal data.

GDPR Compliance Information

Custom Object Audit Logs let you track who created, updated, or deleted custom objects, custom object records, and associations, with detailed, field-level change history retained for 60 days.

Custom Object Audit Logs

You can now disable daily task notifications when you have no due or overdue tasks.

Smarter Task Notifications

The Kyrios Affiliate Program is a free referral program that allows anyone to earn recurring commissions by referring new customers to Kyrios.

What Is the Kyrios Affiliate Program?

Manage system preferences, configurations, and account-level options.

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