Who This Is For / When to Use
Users who want to control how they receive notifications
Team members managing conversations, tasks, or appointments
Users who need reminders aligned to their time zone and work hours
Access Notification Settings
Click Settings from the bottom-left of the Kyrios app.
Select My Profile from the left-hand menu.
Open the Notifications tab at the top.
Understand Notification Channels
Each notification type can be enabled per channel:
In-App – Notifications inside Kyrios (web and mobile)
Email – Notifications sent to your user email
SMS – Notifications sent to your phone number
Configure Conversation Notifications
Under Conversation Notifications, enable alerts for:
All new conversations and messages
Conversations assigned to you
New messages on conversations assigned to you
Mentions and replies where you are mentioned
Check the box under In-App, Email, or SMS for each option.
Configure Task Notifications
Under Task Notifications, you can:
Enable notifications when a task is assigned to you
Set reminder timing (for example, 15 minutes before due time)
Enable daily summaries for:
Due tasks
Overdue tasks
Choose the delivery time for daily summaries (based on your time zone)
Configure Calendar Notifications
You can receive notifications for:
New appointments booked
Appointments assigned to you
Reminder alerts before upcoming appointments (15/30/45/60 minutes)
These notifications redirect directly to the related calendar item when clicked.
Configure Review & Integration Notifications
Enable notifications for:
WordPress – New WordPress service purchased (Admin only)
Facebook – New review received
Google – New review received
Save Your Settings
Review all selected notification options.
Click Save in the bottom-right corner to apply changes.
Use the Notifications Panel
Mark All as Read
Click Mark all as read to mark all current notifications as read.
Clear All Notifications
Open the notifications panel.
Click the three-dot menu.
Select Clear All Notifications.
This removes all currently loaded notifications for the logged-in user. Cleared notifications cannot be restored.
Notification Click-to-Redirect Behavior
Clicking a notification opens its source location:
Category | Notification Type | Redirect Location |
Conversations | New conversation or message | Account > Conversations |
Conversations | Assigned to me | Account > Conversations |
Conversations | New message on assigned conversation | Conversation message thread |
Tasks | Task assigned | Account > Contacts > Tasks |
Tasks | Task reminder | Account > Tasks |
Tasks | Daily due/overdue summary | Account > Tasks |
Calendar | Appointment booked or assigned | Account > Calendars |
Calendar | Appointment reminder | Account > Calendars |
New review | Account > Conversations | |
New review | Account > Conversations |
Mobile App Notifications
Mobile notifications are delivered via the Kyrios mobile app.
App notification permissions must be enabled on your device.
Android: Enable notifications in device app settings
iOS: Enable notifications in iOS notification settings
Common Issues and Fixes
Not receiving desktop notifications
Ensure browser notifications are enabled for Kyrios.
Check that In-App notifications are enabled in settings.
Not receiving mobile notifications
Confirm notification permissions are enabled on your phone.
Ensure you are logged into the correct account in the mobile app.
Notifications arriving at the wrong time
Verify your time zone in profile settings.
Daily summaries automatically adjust when time zone changes.
FAQ
How many notifications load at once?
25 notifications load initially. Scrolling loads the next 25.
What does “Clear All” do?
It removes all currently fetched notifications for the user session. They cannot be recovered.
Can I customize reminder timing?
Yes. Task reminders support 15, 30, or 60-minute intervals.
Do notifications adjust if my time zone changes?
Yes. All reminders and summaries automatically update based on your current time zone.