Who This Is For / When to Use
This is for any Kyrios user who wants to:
Reduce notification noise
Customize alerts for conversations, tasks, reviews, and calendars
Set different notification behaviors for web and mobile usage
What You Can Control with Notification Preferences
Notification Preferences allow you to:
Enable or disable notifications by category
Choose delivery channels:
In-App
Email
SMS
Receive alerts for:
Assigned conversations
Mentions
Internal chats
Tasks and reminders
Reviews (Google and Facebook)
Calendar integration issues
Configure task reminder timing
Manage web and mobile notifications independently
Access Notification Settings
Step 1: Open Notification Settings
Go to Settings.
Select Profile.
Click Notification Settings.
Conversation Notifications
Control alerts related to inbox activity and internal chats.
You can enable notifications for:
All new conversations and messages
Conversations assigned to you
New messages on conversations you are assigned to
Internal chat messages (In-App only)
Mentions in conversations
Each option can be toggled independently for:
In-App
Email
SMS
Task Notifications
Control how and when you’re notified about tasks.
Options include:
Notify when a task is assigned to you
Receive a reminder before a task is due (customizable time)
Daily summary of:
Due tasks
Overdue tasks
Review Notifications (Google & Facebook)
Receive alerts when new reviews are posted.
You can enable notifications for:
Google reviews
Facebook reviews
Each review source supports:
In-App notifications
Email notifications
Calendar Notifications
Stay informed about calendar-related issues.
Available notification:
Alert when a calendar integration is disconnected
Clearing and Managing Notifications
Notifications can be cleared from the notification panel
Turning a toggle off immediately stops that notification type
Changes take effect instantly after clicking Save
Important Notes
Web and mobile notification preferences are managed separately
Disabling a notification type does not affect system functionality—only alerts
You can safely mute notifications without losing data or assignments
Common Issues and Fixes
I’m getting too many notifications
Open Notification Settings
Disable non-essential conversation or task alerts
Reduce task reminder frequency
I’m not receiving notifications
Confirm the notification type is enabled
Check the correct delivery channel (In-App, Email, SMS)
Verify your email address and phone number are correct
Notifications differ between web and mobile
This is expected behavior
Web and mobile notification preferences do not sync automatically
FAQs
What are notification preferences?
They allow you to control which alerts you receive and how they’re delivered across in-app, email, and SMS.
Can I set different notifications for web and mobile?
Yes. Notification preferences are managed separately for each platform.
What types of notifications can I customize?
Conversation alerts, task notifications, review alerts, and calendar notifications.
Can I clear notifications?
Yes. Notifications can be cleared from the notification panel at any time.
How do I stop specific alerts?
Go to Notification Settings and toggle off the notification types you no longer want to receive.