Who This Is For / When to Use
Use this if you want to standardize all scheduling to one time zone or allow contacts to interact with your calendars in their local time.
Understanding Alternate Time Zones in Kyrios
Kyrios supports two related time zone controls:
Contact Time Zone (Alternate Time Zones) – Allows or prevents contacts from using a different time zone than your account.
Account Time Zone (Business Profile Time Zone) – The primary time zone used across tasks, appointments, and timestamps.
These settings affect tasks, calendars, appointments, and how due dates and times are displayed.
Turn Contact Alternate Time Zones On or Off
What This Setting Does
Enabled (default): Contacts can book or view appointments in their own local time zone.
Disabled: All appointments are forced into the account’s primary time zone, and contacts cannot select another time zone.
Steps to Disable or Enable Contact Time Zones
Open Settings in your Kyrios account.
Select Business Profile.
Scroll to the General section.
Locate Disable Contact Time Zone.
Check the box to disable alternate contact time zones, or uncheck it to enable them.
What Happens When Contact Time Zone Is Disabled
All appointments use the time zone set in Business Profile.
The time zone dropdown is hidden in calendar widgets.
Contacts and users cannot schedule in alternate time zones.
Set or Update Your Account Time Zone
What This Setting Controls
The account time zone defines how all dates and times are displayed across Kyrios, including:
Tasks and due dates
Appointments and reminders
Contact activity timestamps
Steps to Set the Account Time Zone
Go to Settings.
Select Business Profile.
Find the Time Zone field on the right side.
Choose the correct time zone for your business.
Click Update to save.
Where Time Zones Appear in Kyrios
Tasks
Task due dates display with the account time zone label.
All users see consistent timing when standardized.
Task Lists
The Due Date (PDT) or equivalent column reflects the account time zone.
Overdue and upcoming logic is based on this setting.
Impacted Areas
Setting the correct time zone affects:
Tasks and reminders
Appointments and calendars
Contact interactions and timestamps
Scheduling widgets and availability displays
Benefits of Standardized Time Zones
Enhanced Clarity: Consistent date and time display across the platform.
Improved User Experience: Users immediately understand when tasks and events occur.
Increased Efficiency: Fewer scheduling errors and less manual time conversion.
Common Issues and Fixes
Appointments Showing at the Wrong Time
Confirm the Business Profile Time Zone is correct.
Check whether Disable Contact Time Zone is enabled.
Contacts Can’t Select Their Time Zone
This is expected behavior when Disable Contact Time Zone is enabled.
FAQs
What areas are impacted by the time zone setting?
All scheduled activities, including tasks, appointments, reminders, and contact activity timestamps.
Can I change the time zone for individual users or contacts?
No. The Contact Time Zone setting applies account-wide.
Will disabling Contact Time Zone affect calendar widgets?
Yes. The time zone dropdown will no longer appear, and all scheduling follows the account time zone.
How do I check my current account time zone?
Go to Settings > Business Profile and view the Time Zone field in the General section.
Can different calendars use different time zones?
No. All calendars inherit the time zone set in the Business Profile.