Who This Is For / When to Use
Use this guide if you are responsible for managing payments, subscriptions, invoices, or wallet balances for your account and need visibility into billing activity or need to update payment details.
Access the Billing Dashboard
Steps
Go to Settings (bottom-left).
Open Billing.
This opens the Billing Dashboard, which includes:
Subscriptions
Payments
Wallet & Transactions
Manage Subscriptions
Subscriptions include SaaS plans, reselling products, and marketplace apps.
Steps
Open the Subscriptions tab.
Review active subscriptions.
Modify or cancel plans as needed.
Manage Payment Methods
You can add, remove, or set a primary payment card.
Steps
Open the Payments tab.
In Payment Method, click the edit (pencil) icon.
In the modal:
Add a new card
Remove an existing card
Set a card as Primary
Update Billing Information
Billing information is used for invoices and compliance.
Steps
In the Payments tab, locate Billing Information.
Click the edit (pencil) icon.
Update:
Full name
Country or region
Billing address
Click Save.
Review Payment History and Invoices
You can review charges and download invoices for recordkeeping.
Steps
In the Payments tab, scroll to Payments History.
Toggle between:
Invoices
Charges
Click an invoice ID to view or download it.
Monitor Wallet Balance
The wallet is used for usage-based services and add-ons.
Steps
Open the Wallet & Transactions tab.
View your current wallet balance.
Click Details to expand wallet information.
Add Funds or Enable Auto-Recharge
To prevent service interruptions, you can manually add funds or enable auto-recharge.
Add Balance
Click Add Balance.
Enter the amount.
Confirm payment.
Enable Auto-Recharge
Toggle Auto recharge.
Set:
Recharge amount
Balance threshold
Save changes.
Review Wallet Transactions
Wallet usage is summarized monthly and by category.
Steps
In Wallet & Transactions, scroll to Wallet Transactions.
Choose:
Summary for monthly totals
Detailed Transactions for line-by-line usage
Use the refresh icon to sync the latest data.
Common Issues and Fixes
Payments are failing
Ensure:
A valid primary payment method is set
Billing address details are complete and accurate
Wallet balance reached zero
Enable Auto Recharge or manually add funds to restore services.
FAQs
How do I add a new payment method?
Go to Payments > Payment Method, click the edit icon, and select Add New Card.
Can I manage multiple subscriptions?
Yes. All SaaS, reselling, and marketplace subscriptions are managed under Subscriptions.
How do I update my billing address?
Go to Payments > Billing Information, click Edit, update your details, and save.
Where can I find past invoices?
Invoices are available under Payments > Payments History > Invoices.
How do I add funds to my wallet?
Go to Wallet & Transactions, click Add Balance, and complete the payment.
Can I automate wallet recharges?
Yes. Enable Auto Recharge in the wallet section and define the recharge rules.