Email & SMTP

Configure email sending and SMTP settings.

38 articles

Using Mobile Formatting in the Email BuilderMobile Formatting in the Kyrios Email Builder allows users to control how headings, text, and buttons display on mobile devices, ensuring emails are readable, accessible, and optimized for smaller screens.
How to Connect SendGrid as Your SMTP Service in Kyrios
What to Do If Your RSS Email Body Is Showing HTML TagsIf your RSS email content is displaying raw HTML tags (like <p> or <div>), switch the RSS element to Custom and use triple brackets ({{{ }}}) to prevent HTML-escaped output.
Email Deliverability 101Email deliverability is the process of ensuring emails sent from Kyrios reach recipients’ inboxes instead of spam folders by using proper authentication, infrastructure, and sending practices.
How to Use RSS Feeds in the Email BuilderUse RSS Header and RSS Items blocks in the Email Builder to automatically send emails that populate content from an RSS feed whenever new items are published.
Where to Check Statistics for EmailsKyrios provides email statistics at the campaign, workflow, bulk action, and system analytics levels so you can track delivery, engagement, and conversions.
Forwarding Address, BCC, and Reply-To Settings for EmailConfigure forwarding addresses, BCC recipients, reply-to behavior, and assigned-user forwarding to control how email replies and copies are delivered in Kyrios.
Error Codes Library – EmailThis article lists common email error codes you may encounter in Kyrios, explains what each error means, and provides clear steps to resolve or mitigate delivery issues.
How to Add a 3rd-Party Email / SMTP Account in KyriosThis article explains how to connect a third-party SMTP email provider (such as Gmail, Outlook, Yahoo, or custom SMTP services) to Kyrios so emails can be sent from workflows, campaigns,…
Integrating Gmail as an Email Service in KyriosThis guide explains how to generate a Gmail app password and connect Gmail SMTP to Kyrios for sending emails securely.
Kyrios Email Unsubscribe LinksKyrios automatically enforces email unsubscribe links to keep your emails compliant, while allowing optional customization or manual placement using the unsubscribe tag.
Outlook 2-Way Email SyncConnect your personal Outlook email to Kyrios Systems to sync sent and received emails with CRM contacts using secure two-way email synchronization.
Hyperlinks in the Email BuilderThis article explains how to add, edit, and customize hyperlinks in Kyrios Email Templates using the Email Builder.
SMTP & Sending Domains in KyriosSMTP and Sending Domain settings control how emails are sent from Kyrios and directly impact deliverability and inbox placement.
Reply, Forward, and Conversation Behavior in Kyrios EmailReply and Forward settings control how email replies are handled, forwarded, and tracked inside Kyrios conversations.
Sender Email Verification for Campaigns in KyriosSender email verification confirms ownership of an email address before it can be used to send campaigns in Kyrios.
Email Analytics, Bounce Classification, and Deliverability in KyriosEmail Analytics and Bounce Classification help you monitor delivery performance, understand why emails fail, and resolve deliverability issues in Kyrios.
Masking Sender Emails (From Name and From Address)Kyrios allows you to control which From Name and From Email address are used when sending emails, with clear priority rules across manual emails, bulk sends, templates, campaigns, and workflows.
Kyrios Email Authentication – DMARC Errors and How to Fix ThemThis article explains why emails fail DMARC checks in Kyrios and how to fix DMARC errors using shared or dedicated sending domains.
Gmail 2-Way Email Sync in KyriosGmail 2-Way Email Sync connects your personal Gmail account to Kyrios so incoming and outgoing emails stay synchronized in real time between Gmail and the Kyrios Conversations inbox.
Custom Reply-To Address in Email ServicesSet a custom reply-to address so replies to your outgoing emails are delivered to an external inbox instead of appearing in Kyrios Conversations.
Email Errors (Mailgun & Google Workspace)This article explains the most common email sending errors in Kyrios when using Mailgun or Google Workspace and how to resolve each one.
CC and BCC in the Email ComposerThe Email Composer supports CC and BCC fields, allowing you to include additional recipients in an email while controlling visibility and privacy.
How to Set Up DMARC Records for Email SendingThis article explains what DMARC is, how it works, and how to correctly publish a DMARC DNS record to protect your sending domain and improve email deliverability.
SSL Certificate for Dedicated Sending Domains (Email Links)To prevent broken email links, you must verify your dedicated sending domain so Kyrios can issue an SSL certificate for HTTPS tracking and links.
Dedicated IP Setup and Usage GuideThis guide explains what a Dedicated IP is, when to use it, and how to purchase and assign a Dedicated IP to a sending domain in Kyrios.
Email Bounce Classification: Codes and DefinitionsEmail Bounce Classification helps you monitor, filter, and understand why emails fail to deliver—using standardized bounce categories and SMTP status/error codes.
How to Set Up a Dedicated Sending Domain in KyriosThis guide explains how to add, verify, configure, and manage a dedicated sending domain in Kyrios to improve email deliverability and comply with modern email provider requirements.
Google Postmaster Tools IntegrationThe Google Postmaster Tools integration in Kyrios lets you monitor Gmail-specific email reputation, spam signals, authentication, and delivery issues directly from your account.
Create SMTP Credentials for a Dedicated DomainThis article explains how to add a dedicated domain and create SMTP credentials in Kyrios for secure email sending and third-party integrations.
Microsoft SNDS Integration (IP Status Monitoring)The Microsoft SNDS integration lets you monitor IP reputation, spam filtering, complaint rates, and trap hits to protect and improve email deliverability when sending to Microsoft inboxes.
Prevent Emails from Being Sent to Invalid or Restricted DomainsKyrios automatically blocks emails sent to invalid or restricted domains to improve deliverability, reduce bounce rates, and protect account reputation.
What Is Resubscribe in Kyrios?Resubscribe lets a contact opt back into email from the unsubscribe success page after they previously unsubscribed.
Email Services Configuration: Reply & Forward SettingsReply & Forward Settings let you forward email replies, set reply-to addresses, configure BCC emails, and control reply tracking for email services in Kyrios.
Export Email Marketing DataExport email marketing performance data as a CSV file directly from the Email Statistics dashboard.
What Is Email Forwarding in Conversations?Email Forwarding lets users forward a specific inbound email from a Conversation to external recipients without leaving Kyrios.
Preference Management: Create Email Preference Types and Honor Contact Subscription ChoicesPreference Management lets each Kyrios account organize marketing emails into preference categories so contacts can choose which types of email they want to receive without necessarily unsubscribing from all marketing…
Audit Logs for Email Preferences and Subscription ChangesAudit Logs provide a timestamped record of email preference and subscription-type changes made by logged-in Kyrios users, including who made the change, when it occurred, and what information was updated.