Skip to main content

Hyperlinks in the Email Builder

This article explains how to add, edit, and customize hyperlinks in Kyrios Email Templates using the Email Builder.

Updated over 3 months ago

Who This Is For / When to Use

Use this when you want to add clickable links (for websites, unsubscribe text, CTAs, or resources) inside an email template built with the Kyrios Email Builder.


How to Add a Hyperlink in the Email Builder

Step 1: Open the Email Builder

  1. Go to Marketing.

  2. Click Email Marketing.

  3. Select Templates.

  4. Create a new email template or open an existing one.


Step 2: Add and Select Your Link Text

  1. In the email editor, type the text you want to turn into a link
    (example: Click here to learn more).

  2. Highlight the text you just added.


Step 3: Open the Link Settings

  1. With the text highlighted, click the Link icon in the editor toolbar.


Step 4: Configure the Hyperlink

In the Add/Edit Link panel:

  1. Enter the destination in Link URL.

  2. Edit Text to display if needed.

  3. (Optional) Add a Title for accessibility and hover text.

  4. Enable Open in new window (recommended).

4. Click Save.


Step 5: Save the Email Template

Click Save Template in the top-right corner to confirm your changes.


Best Practices

  • Use clear, action-based text (avoid raw URLs).

  • Always enable Open in new window to keep the email accessible.

  • Send a test email to yourself before sending to contacts.


Common Issues and Fixes

Link does not work after sending

  • Confirm the Link URL includes https://.

  • Reopen the link settings and click Save again.

  • Send a new test email after saving.

Link text is not clickable

  • Ensure the text is highlighted before clicking the Link icon.

  • Verify the link was saved, not canceled.

Unsubscribe link formatting issues

  • Do not remove or alter required unsubscribe text if used in compliance sections.

  • Only edit styling, not the underlying link.

Did this answer your question?