Who This Is For / When to Use
This article is for users building RSS-based email campaigns or templates who see raw HTML tags instead of formatted titles, excerpts, images, or content.
Use this when:
RSS emails show tags like
<p>,<div>,<img src=...>Blog titles or excerpts appear as plain text with symbols like
&RSS content does not render visually as expected in the Email Builder
Why This Happens (HTML-Escaped RSS Content)
RSS feeds are XML-based files designed for machines to read and distribute content automatically.
Sometimes, RSS fields (such as titles or content) are HTML-escaped, meaning:
HTML is converted into plain text
Special characters (like
&) are escaped (for example,&)The Email Builder displays raw tags instead of rendered content
This usually happens when the feed includes special characters or embedded HTML.
How to Fix RSS HTML Tags Showing in Emails
Step-by-Step Instructions
Open the Email Builder
Navigate to Marketing > Email > Campaigns or Marketing > Email > Templates
Click on the RSS Header or RSS Item element
The element must be highlighted with a visible selection box
In the left-side settings panel, locate RSS Editing Options
From the dropdown, select Custom
This enables manual control over RSS variables
Update the RSS variables to use triple brackets
Change:
{{rss_item.title}}to:
{{{rss_item.title}}}
Apply triple brackets to any affected RSS fields
Common examples:
Title
Excerpt
Content
Click Save to confirm your changes
The triple brackets tell Kyrios to render HTML instead of escaping it.
Example: Correct RSS Formatting
Incorrect (HTML-escaped):
{{rss_item.content}}Correct (renders HTML properly):
{{{rss_item.content}}}
Common Issues and Fixes
RSS content still shows HTML after using triple brackets
Confirm all RSS variables use triple brackets
Ensure no extra spaces or missing brackets exist
Verify the RSS feed itself contains valid HTML
Images not appearing
Make sure the RSS feed includes image data
Use RSS layouts like “Excerpts with Image” or Custom with image variables
Some symbols still look incorrect
Check the original RSS feed for encoding issues
Test with another RSS item to confirm consistency
FAQs
What are RSS Header and RSS Item elements?
They are Email Builder elements that pull dynamic content (like blog posts) from an RSS feed and automatically update emails with the latest data.
Why does RSS content show HTML tags instead of formatting?
This happens when the RSS feed content is HTML-escaped, causing the system to display raw tags instead of rendering them visually.
What do triple brackets ({{{ }}}) do?
Triple brackets force Kyrios to interpret RSS content as HTML rather than plain text, preventing escaped output.
Where do I find RSS Editing Options?
After selecting an RSS Header or RSS Item in the Email Builder, the RSS Editing Options appear in the left-hand settings panel.
Does RSS content update automatically?
Yes. RSS-based emails refresh content based on the live RSS feed whenever the campaign or template is generated.