Kyrios Systems

The Conversation AI Dashboard shows how each AI Agent performs across channels, actions, appointments, and time saved so you can measure and optimize automation impact.

Conversation AI Dashboard

AI Response Info lets you view, audit, and update the data used by AI-generated messages directly from a conversation without leaving the inbox.

Manage & Update AI Response Info in Conversations

The Add Contact Info action lets an AI Agent collect and update contact details automatically during a conversation without overwriting existing data.

Conversation AI: Add Contact Info

Use the Appointment Booking Conversation AI Bot workflow action to automatically guide contacts to available calendar slots and book appointments through natural conversation.

How to Use Conversation AI in a Workflow to Book Appointments

Conversation AI lets you create, train, and manage AI bots that respond to contacts, collect information, trigger workflows, and book appointments across supported channels.

Conversation AI

Knowledge Bases let you create and assign multiple, focused information sources to Conversation AI bots so each bot answers questions using only the data you choose.

Knowledge Bases in Conversation AI

Conversation AI can automatically identify, cancel, and reschedule existing appointments based on customer requests when Appointment Booking actions are enabled in Bot Goals.

Conversation AI – Cancel and Reschedule Appointments

Multiple Calendars Support allows Conversation AI bots to automatically route and book appointments across different calendars based on customer intent, with a fallback option to ensure no booking is missed.

Conversation AI: Multiple Calendars Support for Appointment Booking

Conversation AI bots can analyze images sent by customers and respond intelligently based on visual content, context, and detected text.

Conversations AI Bots: Respond to Images

Conversation AI bots can transcribe, understand, and respond to voice messages automatically, enabling natural, hands-free customer interactions across supported messaging channels.

Conversations AI Bots: Respond to Audio

The Flow-Based Builder lets you design advanced, multi-step Conversation AI bots using a visual canvas with triggers, conditions, actions, and integrations no coding required.

Conversation AI: Flow-Based Builder

Conversation AI bots can now update up to 20 contact fields and trigger up to 5 workflows from a single bot goal, enabling richer data capture and more advanced automation.

Limit Increase for Conversation AI Actions: Update Contact Field and Trigger a Workflow

Human Handover allows a Conversation AI bot to automatically assign a conversation to a human user when predefined scenarios occur, ensuring customers receive timely human support when AI is not…

Conversation AI: Human Handover

Guided Form Setup lets you create a Conversation AI bot using a structured, no-prompt form to collect information, book appointments, and trigger workflows.

Conversation AI: Guided Form Setup

Learn how to automate, qualify, and route live chat conversations using Conversation AI.

How to Implement Conversation AI in Live Chat

AI Action Logs provide a transparent, filterable audit trail of all AI-driven actions that occur inside conversation threads, including workflows, contact field updates, and bot stop events.

AI-Based Action Tracking and Filtering in Conversations

The Stop Bot action automatically pauses AI responses when defined conditions are met, allowing you to gracefully end conversations and prevent unnecessary follow-ups.

How to Use the Stop Bot Action

Prompts define how your Conversation AI bot thinks, responds, and behaves, allowing you to control tone, intent, and dynamic personalization across conversations.

Edit and Manage Prompts within Conversation AI

The Update Conversation AI Bot and Status workflow action automatically assigns a Conversation AI bot to a contact and sets that bot’s status (Active or Inactive), with optional timed reactivation.

Workflow Action: Update Conversation AI Bot and Status

The Conversation AI workflow action allows an AI bot to ask questions, interpret responses, automatically branch workflows, and optionally skip questions that were already answered earlier in the conversation.

Workflow Action: Conversation AI

Conversation AI can now automatically generate session-based conversation summaries and full transcripts, enabling visibility, auditing, workflow automation, and CRM updates without manual effort.

Conversation AI: Generate Conversation Summary & Transcript

Kyrios now requires visitors to submit contact details before starting a Live Chat when the Contact Form is enabled, ensuring cleaner contact data and uninterrupted chat sessions.

Require Contact Details Before Starting Live Chat

Use AI tools for managing and assisting conversations.

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