Kyrios Systems

Auto Follow-Up allows a Kyrios Conversation AI bot to automatically re-engage contacts who become inactive, say they are busy, or request a follow-up—using timed messages, AI responses, or workflows while…

Conversation AI - Auto Followup

Go Live allows community admins to host live video, audio, and chat sessions directly inside a Kyrios community group using either an interactive meeting room or external streaming software.

Communities - GoLive from groups directly

TikTok DMs and Comments Automation in Kyrios allows businesses to automatically respond to TikTok messages and comments, capture leads, and manage conversations from a single inbox using workflows.

Conversations: TikTok DMs and Comments

Kyrios now displays clear, plain-language explanations for failed SMS and MMS messages directly in Conversations, replacing confusing error codes with actionable guidance and support links.

Conversations: View Info on SMS & MMS Error Messages

Internal Chat lets team members communicate privately inside the Conversations module without involving contacts or customers.

Conversations: Internal Chat

Snippets let you create, organize, search, and reuse predefined text or email messages directly inside Conversations to save time and maintain consistent communication.

Conversations - Snippets

Bot Status for Individual Contacts lets you control whether the Conversation AI Bot is active, snoozed, or inactive for a specific contact directly from the conversation composer.

Bot Status for Individual Contacts

Group Chat for SMS lets you send and receive SMS messages with multiple contacts in a single conversation thread using one business phone number.

Conversations: Group Chat for SMS

Learn how to attach files to emails or SMS messages in Kyrios, including how large files are automatically handled using Media Storage.

How to Attach Files to an Email or SMS

This article explains how to schedule Email and SMS messages from the Conversations page, including manual scheduling, AI Send Time Optimization, viewing scheduled messages, selecting SMS numbers, and canceling scheduled…

How to Schedule Email and SMS

You can now add, edit, complete, and delete tasks and notes directly inside the Conversations module, without leaving the conversation view.

Simplify Tasks and Notes in the Conversations Module

Activity Cards display system-generated updates inside a contact’s conversation timeline so users can track key actions without leaving the conversation.

Activity Cards in Conversations

Trigger Links allow you to insert special links into SMS messages that automatically trigger workflows or actions when clicked.

How to Use Trigger Links in SMS

Use Filters and Bulk Actions in Conversations to quickly organize, prioritize, and manage up to 100 conversations at once.

Using Filters and Bulk Actions in Conversations

This article explains the redesigned Conversations experience in Kyrios, including layout, messaging, filtering, and team collaboration features.

Conversations 101: Overview

This guide explains how to set up email sending, purchase phone numbers, enable call forwarding, and communicate with contacts using Email, SMS, and Calls in Kyrios.

Getting Started: Set Up Email, Phone, and SMS

Manage canceled and deleted appointments directly inside Conversations, including viewing appointment details and adding appointment-specific notes.

Managing Appointments in Conversations

Create, customize, and deploy a Live Chat widget on your website to engage visitors in real time and optionally automate responses using Conversational AI.

How to Create and Install a Live Chat Widget

View and manage conversations across communication channels.

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