Who This Is For / When to Use
This feature is for community admins or authorized moderators who want to engage members in real time for live discussions, workshops, announcements, Q&A sessions, or broadcasts without using external platforms.
What Go Live Does
Go Live enables real-time sessions directly inside a community group, allowing members to join instantly, interact through chat and reactions, and participate in live video or streamed events without leaving the community.
Live Session Modes Available
Go Live supports two live session modes. The mode must be selected before starting the session and cannot be changed once the session is live.
Meeting Room Mode (Interactive Sessions)
Meeting Room mode is designed for collaborative, real-time interaction between hosts and participants.
It supports:
Video and microphone preview before joining
Host and participant role separation
Live chat and reactions
Screen sharing for presentations
Raise hand functionality
Grid and speaker layout views
Host controls for muting, granting access, or removing participants
Optional session recording with replay access
Stream Software Mode (Broadcast Sessions)
Stream Software mode is designed for one-to-many broadcasts using external streaming tools.
It supports:
Auto-generated Stream Key and Stream URL
Integration with external streaming software
Live chat and reactions within the community
Stable playback for larger audiences
This mode is best suited for webinars, announcements, or creator-led broadcasts.
How to Go Live from a Community Group
Step 1: Open the Community Group
Navigate to the community group where you want to host the live session and open the Discussion tab.
Step 2: Choose the Live Session Mode
Select the session type before going live.
Meeting Room for interactive sessions
Streaming Software for external broadcasts
Step 3: Configure Live Session Settings
Configure video, audio, or streaming details depending on the selected mode.
Step 4: Go Live and Invite Members
Publish the live session so members can join and interact in real time through chat, reactions, or participation controls.
Permissions and Access Rules
Only community admins or users with the appropriate permissions can start a Go Live session. Members can join and participate based on the permissions granted during the session.
Common Issues and Fixes
Go Live option is not visible
Cause: User does not have admin or authorized permissions
Fix: Assign the correct role or permissions for the community
Participants cannot speak or share video
Cause: Microphone or camera permissions are restricted
Fix: Use host controls to grant microphone or camera access
Live session experiences lag or delay
Cause: Unstable internet connection
Fix: Use a stable network connection and close unnecessary background applications
Cannot switch live mode during the session
Cause: Live mode is locked once the session starts
Fix: End the session and start a new one using the desired mode
Frequently Asked Questions
Can members start a live session?
No. Only community admins or users with the required permissions can start Go Live sessions.
Can live sessions be recorded?
Yes. Hosts can record sessions and share replays if recording is enabled.
Do members need to install any software?
No. Members can join directly from their browser or mobile device.
Can external streaming tools be used?
Yes. Stream Software mode supports external tools using a Stream Key and URL.
Can I switch between Meeting Room and Stream Software during a session?
No. The session mode is fixed once the live session begins.