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Community Events

The Community Events feature allows admins to create and manage events inside groups while enabling members to discover, register for, and receive reminders for upcoming events.

Updated over 3 months ago

Who This Is For / When to Use

This feature is for community owners, admins, and members who use groups to host virtual or in-person events.

Use Community Events when:

  • Hosting live sessions, workshops, or meetups

  • Managing free or paid community events

  • Sending reminders and calendar invites to members

What Are Community Events?

Community Events are scheduled activities created inside a group that members can view, register for, and attend.

Events support:

  • Free or paid registration

  • Virtual or in-person locations

  • Calendar sync and notifications

Accessing Events in a Group

Events are accessed from within each community group.

  1. Click Memberships in the left sidebar

  2. Select Communities, then Groups

  3. Open a group and click the Events tab

Viewing the Event Calendar

The Events tab opens a calendar view showing all upcoming and past events for the group.

You can:

  • Switch between Week and Month views

  • View upcoming and past events

  • Click any event to see full details

Creating a New Event (Admins & Owners)

Admins and group owners can create new events directly from the Events tab.

  1. Open the Events tab

  2. Click + Event

  3. Enter the event title, date, time, and timezone

  4. Choose whether the event is free or paid

  5. Add a virtual meeting link or physical location

Event Visibility and Access Control

Event visibility determines who can see and register for the event.

Admins can restrict events to:

  • All group members

  • Specific channels

  • Specific membership levels

This allows events to be public, private, or exclusive.

Registering for an Event (Members)

Members can register for events directly from the event details page.

  1. Open the event from the calendar

  2. Review event details

  3. Click Register or Add to calendar

Event Notifications and Reminders

Members automatically receive reminders for events they register for.

Notifications include:

  • In-app notifications

  • Email reminders

  • Optional push notifications on mobile

Adding Events to Personal Calendars

Registered members can add events to external calendars.

Supported calendars:

  • Google Calendar

  • iCal

This ensures members receive reminders outside the app.

Managing Events on Mobile

Community Events are fully supported on mobile devices.

On mobile:

  • Open More

  • Select Events to view the calendar

  • Tap an event to view, register, or edit (admin only)

Admin Controls: Event Attendees

Admins can view and manage attendee lists for each event.

  1. Open the event

  2. Click the attendee count or eye icon

  3. View the full attendee list

  4. Export attendees as a CSV file

Admins can also hide attendee visibility from members.

Admin Controls: Membership Answer Review

Admins can review membership application answers directly from the group.

  1. Open the Members tab

  2. Locate a pending or approved member

  3. Click View Membership Answers

Common Issues and Fixes

Members Cannot See an Event

Events may be restricted by visibility settings.

Fix:

  • Edit the event

  • Check membership level, channel, or group visibility

Event Time Appears Incorrect

Time differences are usually caused by timezone mismatches.

Fix:

  • Confirm the event timezone during creation

  • Ask members to check their device timezone

Members Do Not Receive Reminders

Notifications depend on registration and notification settings.

Fix:

  • Confirm the member is registered

  • Check email and in-app notification preferences

Frequently Asked Questions

Can events be free or paid?

Events can be configured as free or paid during creation.

Can events include virtual meeting links?

Events support Zoom, Google Meet, or any custom meeting URL.

Can admins edit or delete events?

Admins and group owners can edit or delete events at any time.

Can members add events to their calendars?

Members can add events to Google Calendar or iCal with one click.

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