Kyrios can send messages for you automatically.
You don’t have to remember to follow up. The system can do it based on rules.
Why this matters
Most communication breaks down in the same place: Follow-up.
you get busy
things pile up
you forget
So leads go cold. Customers don’t hear from you. Opportunities disappear.
Automation fixes that. Messages go out consistently, whether you remember or not.
What you will do
You will:
Understand how automated messages are sent
See where they come from
Know what to expect when they run
You are not writing campaigns from scratch. You are using what already exists.
How automated communication works
Automated messages are part of workflows.
When a trigger happens:
A workflow starts
Messages are sent automatically
Examples:
A new lead comes in
→ A message is sentA contact doesn’t respond
→ A follow-up message is sentA referral is submitted
→ A notification or message is sent
You are not sending these manually. The system is.
What types of messages can be sent
Kyrios can send:
Email
SMS
Both are tied to contacts and tracked in the system.
If you have Facebook and Instagram connected to your account, Kyrios can also send messages through those platforms.
Where you see this happening
Automated communication shows up in:
Conversations (message history)
Contact records (timeline)
This means:
you can see what was sent
you can jump in and reply anytime
Important note about SMS
Email works immediately. SMS requires setup.
To send SMS:
A phone number must be connected
A2P registration must be approved
This process can take several days.
Until that is complete:
SMS steps will not send
Email will still work
This is normal.
Where this is already used
If you’ve activated Starter Pack systems, this is already happening:
Review requests are sent automatically
Networking follow-ups are sent automatically
Referral communication is handled automatically
You didn’t need to send those. The system did.
What happens next
Once communication is automated:
Follow-up becomes consistent
Leads are engaged without manual effort
You don’t rely on memory to stay in touch
You can step in when needed, but you’re not starting from zero every time.
Where to look
To monitor automated communication:
Check Conversations
Open a Contact record
Review message history
That’s where you see everything.
Helpful resources
What to ignore for now
You do not need:
advanced message sequences
multi-step campaigns
AI-generated messaging
complex timing rules
Right now, you just need messages to be sent without you doing it. Everything else will come later.
Important note
Automation doesn’t replace you. It handles the first steps. You step in when it matters.
Think about the last time you forgot to follow up. Now imagine that message was already sent. That’s what this does.
This helps you go from: “I need to remember to reach out”
to: “The system already reached out”
That’s when this stops feeling like effort and starts feeling like support.