Who This Is For / When to Use
This article is for users building email campaigns in Kyrios who want to:
Add interactive FAQ sections to emails
Showcase products directly inside emails
Save and reuse elements or layouts for faster campaign creation
FAQ Element: Interactive Emails
The FAQ Element allows you to add expandable accordion-style content inside your emails.
Benefits of Accordions in Emails
Space Efficiency
Condenses large amounts of information into a clean layout.Improved User Experience
Readers choose which questions to expand, staying in control of their experience.Reduced Scroll Fatigue
Prevents long emails by hiding secondary details until needed.Content Prioritization
Keeps key messaging visible while organizing supporting information.
How to Add the FAQ Element
Navigate to Marketing > Emails > Campaigns.
Create a new email campaign or edit an existing one.
In the Email Builder, click Elements.
Drag and drop the FAQ Element into your email layout.
Editing and Customization Tips
Editing Content
Click directly on the FAQ Element or select the pencil icon to edit text and styling.Icon Customization
Customize icons for open and closed states.
Adjust icon size, color, and padding for a polished appearance.
Product Element: Showcase Products
The Product Element allows you to display products directly inside an email using your existing product catalog.
Why Product Catalogs Matter in Emails
Visual Engagement
Product images immediately capture attention.Convenience
Recipients can browse products without leaving the email.Boosted Conversions
Visual context and pricing details increase click-through rates.Personalization Opportunities
Highlight promotions, bundles, or cross-sell products.
How to Use the Product Element
Go to Marketing > Emails > Campaigns.
Create a new campaign or edit an existing one.
Locate the Product Element in the Elements panel.
Drag the Product Element into your email layout.
Adding Products
Select products from Payments > Products.
Products must already exist in your product catalog with images and descriptions.
Multiple products can be added to a single Product Element.
Layout Options
Choose from the following layout styles:
Content left
Content right
Large featured
Columned layout
Product Customization Options
Show or hide Title, Description, Price, Button, and URL
Customize button text
Set a custom destination URL for each product button
Save Icon and Versioning: Organize Effortlessly
The Save Icon allows you to store reusable components inside the Email Builder.
What You Can Save
Individual elements (such as logos or buttons)
Full layouts with multiple sections
Saved items are stored in the Saved Items area for future use.
How This Helps
Consistency
Reuse the same designs across campaigns.Efficiency
Avoid rebuilding common layouts from scratch.Scalability
Maintain brand structure as campaigns grow.
Personal Workflow Tips
Organizing
Save frequently used sections for quick access.Editing
Saved items can be edited or adjusted directly inside the Email Builder when reused.
FAQ
How do I customize the icons in the FAQ Element for different states (open and closed)?
Click the FAQ Element or the pencil icon to open its settings. From there, you can select different icons for open and closed states and adjust padding, size, and color.
Can I add multiple products using the Product Element in an email?
Yes. You can add multiple products by selecting them from Payments > Products. Each product can be customized with its own layout, image, description, and link.
How does the Save Icon help organize email campaigns?
The Save Icon lets you store individual elements or full layouts in the Saved Items area. This allows you to reuse designs across campaigns and maintain consistency.
Can I edit saved items from the Saved Items area?
Yes. Saved items can be edited directly within the Email Builder after inserting them into a campaign.
Can I customize the buttons in the Product Element?
Yes. You can change the button text and set a custom URL for each product button.
Can I change the color of the FAQ icons to match my brand?
Yes. The FAQ Element settings allow you to customize icon color, size, and style for both open and closed states.