Who This Is For / When to Use
Users who send emails via campaigns, workflows, or bulk actions.
Teams that want a consolidated view of email performance.
Accounts reviewing engagement trends across all email sources.
What’s New
All email performance statistics are now displayed on one page.
This includes:
Email Campaigns
Workflow email actions
Bulk Action emails
You no longer need to switch between sections to review email stats.
Why This Matters
Unified Visibility
See all email activity in one dashboard instead of multiple views.
Better Decision-Making
Compare performance across different email sources to identify what drives engagement.
Faster Analysis
Quickly scan cumulative and daily metrics without manual consolidation.
How to Access the Email Statistics Dashboard
Navigate to Marketing
Click Email Marketing
Select the Statistics tab
All email stats load by default for the selected date range.
Using Filters and Controls
Filter by Email Source
Use the top-left dropdown to filter statistics by source:
All Campaigns
Email Campaigns
Workflow Campaigns
Bulk Action Campaigns
This updates all graphs and metrics on the page.
What You’ll See on the Dashboard
Engagement Summary
A cumulative view of:
Delivered
Opened
Clicked
Ordered
Data is combined across all selected email sources.
Performance Analysis
Key metrics displayed as totals:
Emails Delivered
Bounced
Unsubscribed
Spam Complaints
Daily Performance Trends
Line graphs showing daily engagement (open rate, click rate, etc.) across all email types.
Top Performing Emails
A ranked list of emails based on the selected metric (for example, Open Rate).
Important Behavior Notes
Date range filters apply to all metrics and graphs.
Changing the source filter recalculates all displayed stats.
Data is read-only and cannot be edited from this view.
Common Issues and Fixes
Workflow Results Look Different Than Expected
Cause: Workflow stats are shown per email action, not per workflow.
Fix: Review individual email actions within the workflow for accurate performance.
Metrics Don’t Match a Single Campaign
Cause: The dashboard is showing combined data.
Fix: Use the dropdown to filter by a specific email source.
FAQ
Does this include workflow emails?
Yes. All individual email actions inside workflows are included.
Does this include bulk email actions?
Yes. Bulk Action emails are fully included in the combined statistics.
Can I still view stats for only email campaigns?
Yes. Use the source dropdown and select Email Campaigns.
Are workflow stats shown per workflow?
No. Top Performing Emails shows individual workflow email actions, not the entire workflow.
Is this dashboard real-time?
Stats update as email events are processed, but slight delays may occur.