Who This Is For / When to Use
Use this if you are purchasing phone numbers in countries that require business verification and address documentation as part of local telecom regulations.
What a Regulatory Bundle Is
A Regulatory Bundle contains verified business and address information required by telecom regulators in certain countries before phone numbers can be activated.
Important notes:
A regulatory bundle is not required when purchasing phone numbers in the United States or Canada.
All submitted information must exactly match the supporting documents you upload.
Approval is handled after submission and may take additional time depending on the country.
Step 1: Navigate to the Regulatory Bundle Page
Go to Settings (bottom-left menu).
Select Phone Numbers.
Click Regulatory Bundle/Address at the top.
Step 2: Enter Business Information
Complete the required business details exactly as shown on official documents.
Business Details
Business Legal Name
Business Registration Number
Upload Business Registration document
Accepted example: Registration Certificate
Business Address
Address Line 1 (required)
Address Line 2 (optional)
City
State / Province
Country
PIN / Postal Code
Upload Address Proof
Accepted examples:
Utility bill
Rent receipt
Government-issued document
Entity Type
Business
Individual (if applicable)
Step 3: Save the Regulatory Bundle
Review all entered information carefully.
Click Save to submit the regulatory bundle.
Step 4: Approval Process
Kyrios coordinates submission with the relevant telecom authorities.
Approval timelines vary by country.
Once approved, you can proceed with purchasing and activating phone numbers that require regulatory clearance.
Common Issues and Fixes
Regulatory Bundle Rejected
Ensure names and addresses match uploaded documents exactly.
Avoid abbreviations or formatting differences.
Re-upload clearer or more recent documents if requested.
Unable to Purchase Numbers
Confirm the regulatory bundle status is approved.
Check whether the selected country requires a regulatory bundle.
FAQs
Is a regulatory bundle required for all phone numbers?
No. It is not required for phone numbers purchased in the United States or Canada.
How long does approval take?
Approval time depends on the country and local telecom authority.
Can I edit a regulatory bundle after submission?
Yes. If changes are needed, update the information and resubmit as required.
What happens after approval?
Once approved, you can purchase and activate phone numbers that require regulatory verification.