Your Business Profile is what Kyrios uses to represent your business across the system.
Why this matters
When your Business Profile is set correctly:
Emails and messages reflect your business identity
Communication settings behave as expected
System features that rely on business data work properly
You are prepared for SMS setup when you’re ready
If this is incomplete, your system still works, but it may feel disconnected or inconsistent.
What you will do
You will:
Review the main sections of your Business Profile
Complete your core business details
Confirm key communication and behavior settings
Where to go
Go to Settings
Click Business Profile
Your Business Profile is organized into four main sections.
1. Business Information & Authorized Representative
This defines who your business is and who represents it.
Complete:
Business name
Contact email
Authorized representative details
This information is used in:
system communication
compliance processes like SMS registration
For full details: https://help.kyriossystems.com/en/articles/13540484-business-profile-business-information-authorized-representative
2. General Information & Address
This section defines your business identity and location.
Complete:
Business name (if not already filled)
Address and location details
This information is used across:
contacts
communication
system settings
For full details: https://help.kyriossystems.com/en/articles/13539960-business-profile-general-information-address
3. Calling, Voicemail, Deduplication & Deprecated Features
This controls how your system handles calls and contact records.
Key ideas:
Calling and voicemail behavior
How duplicate contacts are handled
System cleanup and legacy settings
You do not need to configure everything here right now. Just be aware this is where those controls live.
For full details: https://help.kyriossystems.com/en/articles/13540558-business-profile-calling-voicemail-deduplication-deprecated-features
4. Compliance, Messaging & General Behavior Settings
This section controls how your system communicates and behaves.
This includes:
messaging settings
compliance-related options
general system behavior
This becomes more important as you begin using automation and SMS.
For full details: https://help.kyriossystems.com/en/articles/13540535-business-profile-compliance-messaging-general-behavior-settings
What happens next
Once your Business Profile is set:
Your system will send messages using your business identity
Communication settings will behave correctly
You will be ready for features like SMS when you choose to enable them
Where to look
You’ll see your Business Profile information used in:
Emails and messages sent from Kyrios
Contact records
System-generated communication
Important note
If you plan to use SMS: You will need to complete A2P registration, which uses the information in your Business Profile. You do not need to do that now, but having accurate details here will make that process smoother later.