Who this is for / when to use
This article is for business owners, marketers, and administrators who want to connect their Google Business Profile to Kyrios to manage messages, reviews, social links, and communication channels from one system.
What the Google Business Profile integration does
The Google Business Profile integration connects verified GBP locations to Kyrios so business information, reviews, messaging, and communication channels can be managed centrally. This improves local visibility, customer response times, and tracking across connected channels.
Key features and benefits
Centralized control
Manage business information, operating hours, reviews, and messages for Google Business Profile locations from a single Kyrios dashboard.
Increased visibility
Improve local SEO and discoverability on Google Search and Maps by keeping business information accurate and consistently updated.
Customer interaction
Respond to reviews and messages directly through Kyrios to maintain fast and consistent customer engagement.
Performance insights
View analytics on calls, messages, and engagement to understand how customers interact with business listings.
Messaging and social channel support
Add WhatsApp, text messaging, and social media links (Facebook, Instagram, LinkedIn, YouTube, TikTok, Pinterest) directly to GBP pages.
Before you start: Verify your Google Business Profile
A Google Business Profile must be created and verified before it can be connected to Kyrios.
Sign in to the Google account that manages the business profile
Go to the Google Business Profile site
Select Manage now to claim or create the listing
Step-by-step: Connect Google Business Profile to Kyrios
Step 1: Open the Google integration in Kyrios
Navigate to the Google integration settings in Kyrios.
Log in to Kyrios
Go to Settings → Integrations → Google
Click Connect
Step 2: Authenticate your Google account
Authorize Kyrios to access your Google Business Profile.
Sign in with the correct Google account
Accept the requested permissions on the Google consent screen
Step 3: Resolve missing permissions (if shown)
Kyrios displays a warning if required Google permissions are missing.
Review the permissions listed under Missing Permissions
Click Reconnect
Grant all requested scopes on Google’s consent screen
Managing Google Business Profile pages
Access the page management interface
Use page management to control which GBP locations are connected.
Open Settings → Integrations → Google Business Profile
Click Manage Pages
Select pages or page groups
Choose which GBP locations should connect to Kyrios.
Select a group if pages are grouped
Select individual pages if no groups exist
Add messaging channels to GBP pages
Add WhatsApp or text messaging
Attach messaging numbers to GBP pages.
Open Manage Channels for a page
Select a Kyrios-connected number from the dropdown
Optionally enter a non-Kyrios number (sync and automation will be disabled)
Add social media channels
Social links appear on your Google Business Profile.
Click Connect / Manage Channels under Social
Enter links for supported platforms:
Facebook
Instagram
LinkedIn
YouTube
TikTok
Pinterest
Review and confirm page connections
Confirm settings before finalizing the integration.
Review selected pages
Confirm messaging numbers and social links
Click Connect to complete setup
Common issues and fixes
Permissions missing warning appears: Re-authorize the Google integration and grant all requested permissions.
Pages are not visible: Ensure the Google account has owner or manager access to the Business Profile locations.
Messaging does not sync: Only Kyrios-connected numbers support syncing and automation.
Additional tips for effective management
Keep business information updated regularly
Monitor calls, messages, and reviews for engagement insights
Use dedicated Kyrios numbers for full automation and tracking
Review analytics to optimize local visibility
Frequently asked questions
Is Google Business Profile free?
Is Google Business Profile free?
Yes. Google Business Profile is free to create and manage.
Can I manage multiple locations?
Can I manage multiple locations?
Yes. Multiple locations can be managed under one Google account.
What permissions are required?
What permissions are required?
Owner or manager access to the Google Business Profile is required.
Is this integration compliant with Google policies?
Is this integration compliant with Google policies?
Yes. The integration follows Google API usage policies and requires explicit user authorization.