Who This Is For / When to Use
Use this guide if you:
See an “unverified sender email” warning when sending campaigns
Want to pre-verify sender emails before launching campaigns
Need to improve email deliverability and sender reputation
Why Email Verification Is Required
Email verification is required before an email address can be used as a sender in campaigns.
Verified sender emails help:
Reduce spam filtering
Protect against unauthorized email use
Improve inbox placement
Prevent failed or blocked campaign sends
Unverified sender emails may block campaign delivery.
Option 1: Verify an Email Address During Campaign Setup
Step 1: Start a New Email Campaign
Navigate to Marketing > Emails > Campaigns, then click New to create a campaign.
Step 2: Enter a Sender Email
In the Send or Schedule section, enter the email address you want recipients to see as the sender.
Step 3: Trigger Verification
If the email address is not verified, a warning message appears prompting verification.
Click Verify now.
Step 4: Send the Verification Email
A verification email is sent automatically to the entered address.
Step 5: Retrieve the Verification Code
Check the inbox of the sender email address.
If not visible, check spam or junk folders.
Step 6: Enter the Verification Code
Enter the code from the email into the verification prompt and click Verify.
Step 7: Complete Campaign Setup
Once verified, the email address becomes available for sending.
Finish scheduling or sending your campaign.
Option 2: Pre-Verify an Email Address from Settings
You can verify sender emails before creating a campaign.
Step 1: Open Email Campaign Settings
Go to Marketing > Emails > Campaigns, then click the Settings (⚙️) icon.
Step 2: Verify a Sender Email
Open Verified sender emails and click Verify an email.
Step 3: Complete Verification
Follow the same email and code verification process.
Once verified, the email will be available in all campaigns.
Common Issues and Fixes
Verification Email Not Received
Check spam or junk folders
Confirm the email address was typed correctly
Click Resend verification email
Cannot Send Campaign
Ensure the sender email shows as verified
Verify before scheduling or sending
Email Still Shows as Unverified
Refresh the page
Confirm the correct Kyrios account is used
Re-run verification if needed
FAQ
What happens if I don’t verify my sender email?
Your campaign may be blocked or experience reduced deliverability.
Can I verify multiple sender emails?
Yes. Each sender email must be verified individually.
How long does verification last?
Once verified, the email remains active unless manually removed or reset for security reasons.
Can I verify emails before creating campaigns?
Yes. Use Settings > Verified sender emails to pre-verify addresses.
Does verification improve deliverability?
Yes. Verified sender emails help reduce spam flags and improve inbox placement.