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Services on the Mobile App

This article explains how to create service-based appointments using the Kyrios mobile app, including selecting services, staff, availability, discounts, and current mobile limitations.

Updated over 2 months ago

Who This Is For / When to Use

This article is for account owners, administrators, and staff who need to book service appointments while away from desktop access using the Kyrios mobile app.


What You Can Do With Services on Mobile

The Kyrios mobile app supports advanced service booking workflows similar to desktop scheduling.

Key capabilities include:

  • Booking services across multiple locations

  • Adding multiple services to a single appointment

  • Selecting service variants and add-ons

  • Assigning staff with dynamic, staff-based pricing

  • Viewing real-time availability to prevent double booking

  • Applying discount or coupon codes

  • Filtering service appointments in the mobile calendar


How to Book a Service Appointment on Mobile

Follow the steps below to create a service-based appointment in the Kyrios mobile app.


Step 1: Start a New Service Appointment

  1. Open the Calendar module in the mobile app.

  2. Tap the + (plus) button.

  3. Select New Service Appointment.


Step 2: Select the Contact and Location

  1. Search for and select the contact.

  2. If your account has multiple locations, choose the correct location for the appointment.

Only services available at the selected location will appear.


Step 3: Choose One or More Services

  1. Tap Add Service.

  2. Browse or search your service catalog.

  3. Select one or more services to include in the appointment.

Multiple services can be grouped into a single booking.


Step 4: Configure Service Options

For each selected service:

  1. Choose the service variant (such as duration).

  2. Select any optional add-ons.

  3. Adjust add-on quantities if available.

  4. Tap Save to confirm the service configuration.


Step 5: Assign Staff

  1. Select a staff member for each service.

  2. If staff-specific pricing is configured, the total amount updates automatically.


Step 6: Apply Discounts (Optional)

  1. Enter a valid coupon or promo code.

  2. Confirm the discount is applied to the total amount.


Step 7: Select a Time Slot

  1. Choose from available real-time time slots.

  2. If your permissions allow, enable Custom Time to manually set a time.

Availability reflects staff schedules and working hours.


Step 8: Review and Schedule

  1. Review services, staff, time, and pricing.

  2. Confirm the appointment status.

  3. Tap Schedule Booking to finalize.


Current Limitations on Mobile Service Bookings

The following limitations apply to service appointments created on mobile:

  • Payments: Mobile-created service appointments do not generate automated orders or accept payments in the mobile flow.

  • Editing: Service appointments created on mobile cannot be edited, rescheduled, or duplicated in the mobile app.

  • Taxes and Fees: Manual taxes and processing fees are not displayed or supported.

  • Calendar Visibility: At least one service-enabled calendar must be configured for services to appear.


Pro Tip: Filter Services in the Mobile Calendar

To reduce calendar clutter:

  1. Tap the colored labels at the top of the calendar.

  2. Open Calendars > Services.

  3. Toggle specific services on or off.

This helps you focus on only the services you need to see.


FAQ

Can I book multiple services for a single contact in one appointment?

Yes. The mobile app supports multi-service bookings within a single appointment window.

Does the app prevent booking staff when they are unavailable?

Yes. The booking flow reflects real-time, date-specific staff availability.

Can I apply coupon codes on mobile?

Yes. You can apply valid promo or coupon codes during the booking process.

Why don’t my services appear in the mobile calendar?

Ensure your services are associated with at least one configured service calendar.

Can I manually change a service price on mobile?

No. Prices update automatically based on staff rates or applied discounts.

Can I change the appointment date or time after booking on mobile?

No. Appointments created on mobile cannot be edited or rescheduled within the app.

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