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Calendar Integration Area

The Calendar Integration Area lets you connect and manage calendar and video conferencing integrations for accurate event syncing in your Kyrios account.

Updated over 2 months ago

Who This Is For / When to Use

  • You want to connect third-party calendars or video conferencing tools.

  • You need to manage calendar integrations in one centralized location.

  • You want to troubleshoot or reconnect disconnected calendar integrations.


What Is the Calendar Integration Area

The Calendar Integration Area is where you connect and manage integrations related to calendars and scheduling.

Supported Integration Types

  • User-level integrations

    • Third-party calendars

    • Video conferencing tools

  • Account-level integrations

    • Google Organic Booking

    • Local Services Ads

These integrations help ensure accurate availability, event syncing, and booking behavior across your account.


Where to Access Calendar Integrations

You can access calendar integrations from either of the following locations:

  1. Settings → My Profile → Calendar Settings

  2. Calendars → Calendar Settings → Connections

Both locations lead to the same integration management interface.


How to Add a New Calendar Integration

Use this process to connect a new calendar or service.

Steps

  1. Click Add New.

  2. Select the integration you want to connect.

  3. Enter your credentials.

  4. Complete the authentication process.

  5. Configure calendar settings to ensure correct event syncing.

Once connected, the integration will begin syncing based on its configuration.


Multiple Accounts per Integration Type

Kyrios allows multiple accounts for certain integration types.

Supported Behavior

  • You can connect multiple Outlook accounts within one Kyrios account.

  • You can connect multiple iCloud accounts within one Kyrios account.

This improves flexibility when managing availability across multiple calendars.


Reconnect Flow for Calendar Integrations

If a calendar or video conferencing integration disconnects, you can reconnect it directly from the Calendar Integration Area.

How the Reconnect Flow Works

  1. Look for the Fix This banner at the top of the screen.

  2. Select the disconnected integration.

  3. Re-authenticate by following the on-screen steps.

This removes the need to navigate away from the page and minimizes downtime.


Benefits of Using the Calendar Integration Area

  • Efficiency: Faster setup and management of integrations.

  • Reliability: Reduced sync issues due to validation checks.

  • Clarity: Clear feedback and tooltips during setup.

  • Convenience: Consistent integration flow across pages.


Pro Tips

  • Double-check credentials during setup to avoid sync issues.

  • Watch for the processing tag to confirm sync status.

  • Use tooltips for additional guidance.

  • Keep integrations updated to maintain reliable syncing.


FAQ

How do I integrate my calendar?

Go to Settings → My Profile → Calendar Settings or Calendars → Calendar Settings → Connections, click Add New, choose an integration, and enter your credentials.

What should I do if my calendar is not syncing?

Review the feedback shown during setup and confirm all credentials were entered correctly.

Will calendar events update in real time?

Yes. Events sync automatically, though some platforms may take a few minutes.

How can I monitor sync status?

Check the processing tag in Calendar Settings to see whether syncing is in progress or complete.

What should I double-check to avoid sync issues?

Verify credentials, confirm third-party authorization, and monitor sync status indicators.

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