Who This Is For / When to Use
This article is for users who need to schedule appointments that repeat automatically on a fixed schedule.
Use this when you need to:
Create daily, weekly, monthly, or custom recurring appointments
Control how unavailable time slots are handled
Manage recurring appointments from calendar settings or the appointment modal
What Are Recurring Appointments
Recurring appointments automatically repeat based on defined recurrence rules.
They are commonly used for:
Ongoing client sessions
Regular internal meetings
Long-term scheduling without manual rebooking
Method 1: Set Up Recurring Appointments from Calendar Settings
This method applies recurrence rules at the calendar level.
Step 1: Open Calendar Settings
Go to Settings → Calendars.
Select the calendar you want to configure.
Click the edit (pencil) icon.
Step 2: Confirm Basic Calendar Requirements
Before enabling recurrence, confirm the following:
No date-specific hours are configured
Only one team member is assigned to the calendar
This is required for recurring appointments to function correctly.
Step 3: Enable Recurring Meetings
Open the Availability tab.
Toggle Recurring Meetings on.
Step 4: Configure Recurrence Frequency
Set how often the appointment should repeat:
Daily – repeats every day
Weekly – repeats weekly on the same day
Monthly – repeats monthly on the same date
Custom – define a custom recurrence pattern
Click Save to apply changes.
Recurrence Limits
The maximum allowed recurrences is 24
These rules apply to:
Booking widget scheduling
Default date & time selection in the in-app appointment modal
Step 5: Define How Unavailable Slots Are Handled
If a slot is unavailable, choose one behavior:
Skip Booking Unavailable Slots
Only available slots are booked.Force Book
Books all slots even if conflicts exist.Book Next Available Slot
Books the next available slot on the same recurrence pattern.
Method 2: Create Recurring Appointments from the Appointment Modal
This method applies recurrence rules per appointment series.
Step 1: Open the Appointment Modal
You can start from either location:
Calendars → Appointments → + New Appointment
Contacts → Contact Profile → Appointments → Add Appointment
Step 2: Set Appointment Details
Select:
Calendar
Team member
Contact
Open the Custom Date & Time tab.
Step 3: Enable Recurring Appointment
Check the Recurring Event option.
Choose a recurrence pattern:
Daily
Weekly
Monthly
Custom
This custom recurrence overrides calendar-level recurrence settings.
Important Note on Custom Recurrence
For appointments created with custom recurrence rules:
Availability is not validated
Appointments are scheduled strictly based on the recurrence rule
Step 4: Set the Recurrence End
Choose how the recurring series ends:
Never
On a Specific Date
After X Occurrences
Step 5: Save the Recurring Appointment
Click Save to create the recurring appointment series.
The series appears in the calendar according to the defined pattern.
Editing Existing Recurring Appointments
When editing a recurring appointment, you can choose to update:
This appointment only
This and following appointments
All appointments in the series
Known Limitations
Appointment List View
Custom recurring appointments created from the appointment modal do not appear in the appointment list view.
Workflow Triggers
Workflows trigger only for the first appointment in a custom recurring series.
Subsequent appointments do not trigger workflows.
Calendar Notifications
Notifications are not sent for custom recurring appointments.
Cancellation and Rescheduling
Canceling or rescheduling via:
Cancellation links
Contacts tab
Conversations tab
affects the entire series, not individual occurrences.
Service and Class Calendars
Custom recurring appointments are not supported for:
Service booking calendars
Class booking calendars
Virtual Meeting Links
A single meeting link is generated for the entire series.
All occurrences share the same Zoom, Google Meet, or Microsoft Teams link.
Outlook Sync Limitations
Changes made in Outlook do not sync back to Kyrios.
Frequent deletions may affect sync reliability.
FAQ
Can I create recurring appointments without a recurring calendar?
Yes. Custom recurring appointments can be created directly in the appointment modal.
Can I cancel or reschedule just one occurrence?
No. System-based cancellation or rescheduling affects the entire series.
What is the maximum number of recurrences?
When configured from calendar settings, the maximum is 24.
Do recurring appointments reduce availability when overlapping?
Yes. Each overlapping slot reduces availability by 1 until capacity is reached.
Are custom recurring appointments available for service or class bookings?
No. They are not supported for service or class booking calendars.