Who This Is For / When to Use
Use this setting when a widget includes a comparison trend and the metric should not automatically treat an increase as positive.
For example:
For delivered emails, an increase is typically positive.
For unsubscribe rate, bounce rate, churn, or cost per lead, a decrease may be positive.
This setting is useful when the meaning of a metric's increase or decrease should determine whether its trend badge appears green or red.
How Trend Badge Colors Work
When a widget uses a Comparison date range, its metric can display a trend badge showing the percentage increase or decrease compared with the selected comparison period.
You can define which direction should be treated as positive:
Increase is positive: An increase appears as a positive trend, and a decrease appears as a negative trend.
Decrease is positive: A decrease appears as a positive trend, and an increase appears as a negative trend.
The setting changes how the trend is interpreted. It does not change the metric value or percentage calculation.
Configure Whether an Increase or Decrease Is Positive
Open the dashboard or custom report containing the widget.
Edit the widget.
Open the Configure tab.
Expand Advanced settings.
Configure the Date range override if needed.
Set the Comparison date range.
Under Specify whether a metric's increase or decrease is positive, select:
Increase is positive, or
Decrease is positive.
Select Save.
Save the dashboard changes.
The trend badge color updates according to the selected interpretation.
When to Choose "Increase Is Positive"
Choose Increase is positive when a higher metric value normally represents better performance.
Examples can include:
Delivered emails
Conversions
Revenue
Completed appointments
With this setting, an increase is shown as positive and a decrease is shown as negative.
Increase is positive is the default setting for existing widgets.
When to Choose "Decrease Is Positive"
Choose Decrease is positive when a lower metric value normally represents better performance.
Examples can include:
Unsubscribe rate
Bounce rate
Churn
Cost per lead
With this setting, a decrease is shown as positive and an increase is shown as negative. For example, if unsubscribed emails decrease by 30%, the trend can display as positive instead of treating the lower value as a negative result.
Supported Chart Types
The positive or negative trend setting applies to the widget regardless of whether the widget is displayed as a:
Number chart
Line chart
Bar chart
The trend badge uses the same positive or negative interpretation when switching between supported chart views.
Existing Widgets
Existing widgets continue to use Increase is positive by default.
Their current trend-color behavior does not change unless you edit the widget and select Decrease is positive.
Common Issues and Fixes
The trend badge is green when the metric is getting worse
Edit the widget and check the positive trend setting. For metrics where a lower value is better, select Decrease is positive and save the widget.
The trend badge is red when a decrease is actually good
Set the widget to Decrease is positive. This tells Kyrios to treat decreases as positive performance for that metric.
The trend badge is not showing
Confirm that the widget has a Comparison date range configured. The increase/decrease interpretation applies to the trend badge generated from the comparison period.
Changing the setting did not change the metric value
This is expected. The setting controls whether an increase or decrease is displayed as positive or negative. It does not change the metric value or the calculated percentage change.