Who This Is For
This feature is for users who create multi-step Forms, Surveys, or Quizzes and want respondents to complete them over more than one session.
Use Save Progress when a submission may take time to finish or when respondents may need to leave and return later.
Supported Content Types
Save Progress is available for multi-step:
Forms
Surveys
Quizzes
The feature does not apply unless the Save Exit Confirmation setting is enabled.
Enable Save Progress
Open the Form, Survey, or Quiz.
Select the Settings tab.
Locate Save Exit Confirmation.
Turn on the toggle.
Select Save.
When enabled, Kyrios can save a respondent’s progress if they leave before submitting.
How Save Progress Works
After Save Progress is enabled:
A respondent begins completing a multi-step Form, Survey, or Quiz.
The respondent closes the browser, refreshes the page, or navigates away before submitting.
Kyrios saves the respondent’s current progress.
The respondent returns to the same Form, Survey, or Quiz.
A Resume Progress modal appears.
The respondent can then continue the existing submission or start a new one.
Resume Progress Options
The Resume Progress modal gives the respondent two options:
Continue
The respondent returns to the saved submission and continues from where they stopped.
Start Over
The saved submission is not resumed, and the respondent begins a new submission.
Resume Modal Branding
The Resume Progress modal automatically uses the branding configured for the Form, Survey, or Quiz.
The modal styling includes:
CTA button color based on the configured footer color
Text font based on the configured label font
No separate modal styling is required.
Desktop and Mobile Support
Save Progress is supported on desktop and mobile experiences.
Respondents can leave and return from a supported device and use the Resume Progress modal when saved progress is available.
Existing Forms, Surveys, and Quizzes
Existing Forms, Surveys, and Quizzes remain unchanged until Save Exit Confirmation is enabled.
Progress is not saved automatically when the setting is off.
Disable Save Progress
Open the Form, Survey, or Quiz.
Select the Settings tab.
Locate Save Exit Confirmation.
Turn off the toggle.
Select Save.
After the setting is disabled, Kyrios will not save incomplete progress for future respondent sessions.
Common Issues and Fixes
The Resume Progress modal does not appear
Confirm that Save Exit Confirmation is enabled and that the respondent left before submitting the Form, Survey, or Quiz. The modal appears only when saved progress exists.
Progress was not saved
Confirm that the Form, Survey, or Quiz is multi-step and that Save Exit Confirmation was enabled before the respondent started.
Progress is not saved while the setting is off.
The respondent started from the beginning
The respondent may have selected Start Over in the Resume Progress modal.
To continue the saved submission, the respondent must select Continue.
The modal styling looks different from the editor
The modal automatically uses the configured footer color and label font.
Review those branding settings in the Form, Survey, or Quiz editor.
FAQ
Does Save Progress work with Forms, Surveys, and Quizzes?
Yes. Save Progress is available for multi-step Forms, Surveys, and Quizzes.
Is Save Progress enabled automatically?
No. Existing Forms, Surveys, and Quizzes remain unchanged until Save Exit Confirmation is enabled.
What causes progress to be saved?
Progress can be saved when a respondent closes the browser, refreshes the page, or navigates away before submitting.
Can respondents choose not to resume saved progress?
Yes. The Resume Progress modal lets respondents select Start Over and begin a new submission.
Can respondents continue from where they stopped?
Yes. Selecting Continue opens the saved submission at the respondent’s previous progress point.
Does the Resume Progress modal match the form branding?
Yes. The CTA button uses the configured footer color, and the text uses the configured label font.
Does Save Progress work on mobile devices?
Yes. Save Progress is supported across desktop and mobile experiences.
Is progress saved when Save Exit Confirmation is disabled?
No. Progress is saved only while Save Exit Confirmation is enabled.