What Facebook Post Sync Does
Facebook Post Sync brings recent Facebook Page posts into Social Planner.
Synced posts can appear in the Planner view and can be included in Social Planner reporting.
Facebook Post Sync requires a connected Facebook Page.
What Gets Synced
Facebook Post Sync can import supported Facebook Page content from the recent sync window.
Supported content includes:
Text posts.
Image posts.
Video posts.
The standard sync window includes posts from the last 30 days. The first sync may import additional historical posts when available. Post insights refresh about every 24 hours.
Method 1: Enable Sync When Connecting Facebook
Go to Marketing → Social Planner. Click Socials.
In the Connect socials window, turn on Sync Posts Automatically. Click Connect Facebook and finish connecting the Facebook Page.
After connection, Kyrios begins syncing supported Facebook Page posts in the background.
Method 2: Enable Sync for an Existing Facebook Connection
Go to Marketing → Social Planner. Open Settings.
Select Social Accounts, then choose Facebook. Turn on Sync Posts for the Facebook Page you want to sync.
Kyrios begins syncing supported Facebook Page posts in the background.
How to Review Synced Posts
Open the Planner tab in Social Planner. Synced Facebook posts appear in the post list with other Social Planner content.
Use the page selector, date range, filters, and search field to review synced content.
How to Review Synced Facebook Analytics
Open the Statistics tab in Social Planner. The Statistics view shows social performance metrics such as post count, likes, followers, impressions, comments, and post performance.
If Kyrios cannot fetch analytics because permissions are missing or expired, a reconnect message appears.
Use Resolve Now to reconnect Facebook permissions and resume analytics syncing.
Important Sync Behavior
Facebook Post Sync only works for connected Facebook Pages. Synced posts are imported up to the current day based on UTC time. Syncing continues automatically after setup. Analytics and insights refresh about every 24 hours. If Facebook permissions expire, syncing may pause until the account is reconnected.
Common Issues and Fixes
I do not see synced Facebook posts
Confirm that the Facebook Page is connected and that Sync Posts is turned on for that Page.
Analytics are not loading
Reconnect Facebook permissions using the Resolve Now prompt in the Statistics tab.
Sync stopped after previously working
Facebook permissions may have expired. Reconnect the Facebook Page to resume syncing.
I turned off sync but still see old posts
Turning off sync stops future syncing. Already imported posts are not automatically deleted.
FAQ
How far back will Facebook posts sync?
The standard sync window includes Facebook Page posts from the last 30 days. The first sync may import additional historical posts when available.
How often do synced post insights update?
Synced post insights refresh about every 24 hours.
What happens if my Facebook account disconnects?
Syncing pauses until you reconnect Facebook permissions.
Can I disable Facebook Post Sync later?
Yes. Turn off the Sync Posts toggle in Social Planner settings.
Does turning off sync delete imported posts?
No. Turning off sync stops future syncing but does not automatically delete posts that were already imported.
What types of Facebook content are supported?
Facebook Post Sync supports text, image, and video posts.