What the Welcome Badge Does
A Welcome Badge is added automatically to newly created courses.
The badge is issued when a learner enrolls in the course for the first time. It is separate from completion certificates, which are issued after a learner finishes a course.
Welcome Badge Defaults in New Courses
Welcome Badges follow default course behavior.
A Welcome Badge is:
Automatically attached to newly created courses.
Issued when a learner enrolls for the first time.
Not applied retroactively to existing courses.
Not dependent on workflows or automation setup.
Key Benefits
Welcome Badges help course creators recognize learners immediately.
Benefits include:
Instant learner recognition
Learners receive a badge when they first enroll.Default credential adoption
New courses include a Welcome Badge automatically.Simplified setup
Course creators do not need to build workflows to issue the badge.Focused template selection
Kyrios provides curated Welcome Badge templates.Enhanced learner profiles
Issued badges appear in the learner’s credential history in the Client Portal.
How Welcome Badges Compare to Other Credentials
Credential Type | When It Is Issued | How It Is Triggered | Purpose |
Welcome Badge | At first enrollment | Automatic in new courses | Recognize learners immediately |
Completion Certificate | After course completion | Course completion settings | Validate course completion |
Workflow-issued Badge or Certificate | Based on custom actions | Workflow automation | Reward milestones, quizzes, or custom achievements |
How to Set Up a Welcome Badge for a Course
Welcome Badges require minimal setup because they are automatically included in new courses.
Go to Memberships > Courses > Products.
Click Create New.
Select Start from scratch to create a new course.
Open the course.
Go to the course outline.
Locate the Welcome Badge section.
Open the Welcome Badge settings.
Select a badge template.
Click Apply.
How to Customize a Welcome Badge
To customize the badge design, go to Memberships > Credentials. Use the Certificate Builder to edit the badge design, content, and layout. To stop automatic issuance, set the badge status to Draft in Credentials.
Common Issues and Fixes
The Welcome Badge does not appear in an existing course
Welcome Badges are automatically added only to newly created courses. Existing courses do not receive a Welcome Badge retroactively.
A learner did not receive the badge again after re-enrolling
The Welcome Badge is issued only on the learner’s first enrollment.
The badge should not be issued automatically
Set the badge status to Draft in Credentials.
FAQ
Does the Welcome Badge apply to existing courses?
No. The Welcome Badge is automatically added only to newly created courses.
Will learners receive the badge multiple times if they re-enroll?
No. The Welcome Badge is issued only on the learner’s first enrollment.
Can I use other badge templates as Welcome Badges?
Yes. You can select badge designs from My Templates.
Can I still issue badges using workflows?
Yes. Workflow-based badge issuance remains available for advanced or custom credential scenarios.
Can I customize the design of Welcome Badges?
Yes. Customize Welcome Badges in Memberships > Credentials using the Certificate Builder.
Can I turn the Welcome Badge back on after disabling it?
Yes. Change the badge status back to Published in Credentials.