Who This Is For / When to Use
Use this when you need to:
Set expiration dates on certificates or badges
Send automated reminder emails before expiry
Allow public verification of credentials
Export issued credential data for reporting
Setting an Expiration Date on a Credential Template
Expiration settings are applied at the template level.
Go to Credentials.
Open the Templates tab.
Click the three-dot menu on a certificate or badge.
Select Set Expiry.
Expiration Options
You can choose one of the following:
Never – The credential never expires.
Select a date – The credential expires on a specific date.
When a date is selected, all newly issued credentials inherit that expiration.
Sending Expiry Reminder Emails
Kyrios can send automated reminder emails before expiration.
Enable Reminder email 1 or Reminder email 2.
Enter the number of days before expiry.
Save the expiration settings.
Reminder emails are sent automatically. The final expiry-day email cannot be disabled.
How Expiration Affects Issued Certificates
Expired credentials remain visible but are marked as expired.
Verification pages display the expiration status.
Members cannot modify expired credentials.
Public Credential Verification
Each issued certificate or badge includes a verification page.
Verification pages show:
Issued to
Issued by
Issue date
Expiry date (if applicable)
Anyone with the link can verify authenticity.
Member Access to Issued Certificates
Members can access credentials anytime from the Client Portal.
Log in to the Client Portal.
Click Manage Your Account.
Open Certificates.
Exporting Issued Certificates and Badges
You can export issued credential data as a CSV file.
Go to Credentials > Issued Certificates or Issued Badges.
Apply date filters if needed.
Click Export CSV.
Download the file.
What’s Included in the CSV Export
The export file includes:
Recipient name
Credential title
Issue date
Expiry date
Credential type
Source (course, workflow, or manual)
Common Issues and Fixes
Expiry not applying: Expiry only affects credentials issued after the setting is saved.
Reminder not sent: Confirm the credential has an expiry date set.
Export button missing: Ensure you are viewing the Issued Certificates or Issued Badges tab.
FAQ
Can I change the expiry date after certificates are issued?
No. Expiry changes only apply to future issuances.
Do expired certificates get deleted?
No. Expired credentials remain visible and verifiable.
Can I disable expiry reminder emails?
You can disable advance reminders, but the expiry-day email is always sent.
Can members still download expired certificates?
Yes. Expired certificates can still be viewed and downloaded.