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Add and Manage Contacts

Add and organize people in Kyrios so every lead, customer, and conversation has one place to be found.

Contacts are where every person in your business lives inside Kyrios.

Every lead, customer, and conversation is tied to a contact.


Why this matters

When contacts are handled correctly:

  • You always know where people are stored

  • Conversations and activity stay connected to the right person

  • Follow-up and automation work without manual tracking

  • Nothing gets lost across emails, texts, or calls

If contacts are scattered or incomplete, everything else becomes harder.


What you will do

You will:

  1. Add a contact

  2. Understand what information matters

  3. Know where to find and manage contacts


Where to go

  1. Click Contacts in the main navigation

  2. Open your contact list


Step 1 — Add a Contact

You can add a contact manually at any time.

  1. Click Add Contact

  2. Enter basic information:

    • Name

    • Email

    • Phone number

  3. Click Save

That’s enough to get started.


Step 2 — Understand what matters

You do not need to fill out every field.

Focus on the basics:

  • Name

  • Email or phone

  • Any key notes you want to remember

Contact Owner (optional)

You can assign a contact owner, but it is not required.

If a contact has no owner:

  • Messages still send normally

  • They will come from your business identity

Assigning an owner allows:

  • personalized communication

  • accountability for follow-up

  • lead routing and team organization later

You can use this when your workflow becomes more structured.


Step 3 — View and manage contacts

Click any contact to open their record. Inside a contact record, you can:

  • View communication history

  • See emails, texts, and calls

  • Add notes

  • Update contact information

This is where everything related to that person is stored.


What happens next

Once a contact exists:

  • Conversations are tied to that contact

  • Messages are tracked automatically

  • Workflows can use that contact for follow-up

This is what allows Kyrios to keep everything in one place.


Where to look

You’ll see contacts used in:

  • Conversations (messages and replies)

  • Pipelines (later phases)

  • Workflows and automation


Helpful resources

If you need more detail, you can explore:


Important note

Contacts are the foundation of everything else in Kyrios. You don’t need to organize them perfectly right now.

You just need to make sure: every person you interact with has a place in the system.

Start simple. Add a few contacts.

Watch how everything connects from there.

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