Activate Your Review System | Kyrios Systems Help Center

Your Review System is already installed. You are not building anything. You are turning it on so Kyrios can start requesting reviews automatically.

What this system does

Once activated, Kyrios will:

Send review requests after a customer interaction
Route negative feedback privately so you can fix issues
Stop asking once a review is completed
Allow you to request reviews from past customers

This turns customer experiences into visible trust without relying on memory.

Why this matters

Most businesses don’t have a review problem. They have a consistency problem.

They forget to ask. They ask at the wrong time. Or they only ask when they remember.

This system fixes that. It ensures reviews happen as part of your process, not as an extra task.

You’ll know this is working when review requests are being sent and responses begin coming in.

Before You Start:

You only need two things before you start:

A domain or subdomain you want to use for the review funnel
Access to your domain registrar to update DNS records if needed

Everything else should already be available in your account.

What you will do

You will complete four steps:

Connect your domain
Link it to the review funnel
Fill in required custom values
Turn on the workflows

Optional:

Add existing customers to the review requests

Navigate to https://app.kyriossystems.com/

Step 1 — Connect your domain

If your domain is not already connected:

Go to Settings → Domains & URL Redirects
Click Connect a domain
Follow the prompts

If your domain is already connected, skip this step.

Click "Settings"
Click "Domains & URL Redirects"
Click "Connect a domain"
Click "Connect"
Click the "Please input your domain" field. After this, follow the prompts.

For more information on connecting domains, visit: https://help.kyriossystems.com/en/articles/13623822-how-to-connect-a-domain-step-by-step

If you do not have a domain, and would like to purchase one, you can purchase domains through Kyrios at our discounted rate. Find more information on how to purchase a domain here: https://help.kyriossystems.com/en/articles/13536369-how-to-purchase-a-domain-in-kyrios

Step 2 — Connect your domain to the review funnel

Go to Sites → ReviewHero Funnels → Review Hero Pro
Open Settings
Select your domain
Save

This creates your review request page.

Step 3 — Complete required custom values

In order for the review program to work correctly, we need to make sure the system has some information to put into the funnels and communication.

In Settings, click "Custom Values".Open your Custom Values and complete the required fields below:

Required custom values

Primary Brand Color — This is the main color of your brand in the form of a hex code. It is used in emails and the funnel to help brand your referral requests to your brand colors.
Secondary Brand Color — This is the secondary color of your brand in the form of a hex code. It is used in emails and the funnel to help brand your referral requests to your brand colors.
Facebook Review Link — This is the link to your Facebook Reviews page. To find this link, navigate to your business page, select the "Reviews" or "Recommendations" tab, and copy the URL directly from your browser's address bar.
Google Review Link — To find your Google review link, visit https://support.google.com/business/answer/16816815?hl=en
Link to Review Request Page — This is the link you will get in Step 2. On the Review Funnel, the default link is https://(whatever domain name you added)/reviews
Privacy Policy Link — This is the link from your primary website. If you do not currently have a Privacy Policy, leave it blank.
Terms and Conditions Link — This is the link from your primary website. If you do not currently have a Terms and Conditions page, leave it blank.

Completing a custom value is easy. Simply click the 3 dots to the right of the custom value and click edit.

Go to: Settings → Custom Values

Click the 3 dots next to each value and click edit to enter your information.

Fill in:

Primary Brand Color
Secondary Brand Color
Facebook Review Link
Google Review Link
Link to Review Request Page
Privacy Policy Link
Terms and Conditions Link

Then go to:
Settings → Business Profile

Confirm all business details are complete and accurate. The funnels will pull information like company name, logo, email address, business owner name, etc. from this section.

These values are used in:

emails
funnels
messaging

Step 4 — Turn on the automation

Go to:
Automation → Review Request Workflows

Click the 3 dots and click "Publish workflow." There are 4 total workflows. 3 should be turned on by default.

These workflows handle:

Current Customer Review Request
Sends review requests automatically after customer activity
Negative Feedback Submitted
Routes negative feedback privately for follow-up
Previous Customer Review Request
Allows you to request reviews from existing customers
Remove From Review Campaign – Review Left
Stops requests once a review is completed

Only turn these on after completing the previous steps.