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Trigger Descriptions in Workflow Builder

Workflow triggers now include built-in descriptions that explain exactly what each trigger does and when it fires.

Who This Is For / When to Use

This is for:

  • Users building or editing workflows

  • Teams onboarding new members to automation

  • Anyone unsure which trigger to select

Use this when:

  • Creating a new workflow

  • Updating or troubleshooting an existing workflow

  • Verifying how a trigger behaves before publishing

What Changed

Every workflow trigger now includes a clear, human-readable description directly inside the Workflow Builder.

These descriptions appear when:

  • Browsing available triggers

  • Selecting a trigger

  • Editing an existing trigger

Where to Find Trigger Descriptions

Trigger descriptions are displayed at the top of the trigger configuration panel.

Steps to view:

  1. Go to Automations → Workflows

  2. Create a new workflow or open an existing one

  3. Click Add Trigger or select an existing trigger

  4. View the description directly under the trigger name

The description explains:

  • What event the trigger listens for

  • When the trigger fires

  • Any important conditions tied to the trigger

How Trigger Descriptions Help

Trigger descriptions provide immediate clarity during workflow setup.

They help you:

  • Identify the correct trigger without external documentation

  • Understand trigger behavior before selecting it

  • Reduce setup errors caused by unclear trigger names

  • Build workflows faster with fewer assumptions

Example: Before vs After

Before

Triggers only displayed the name (e.g., “Task Completed”), requiring guesswork or documentation lookup.

After

Each trigger now includes a description (e.g., “Fires after a phone number passes or fails validation check”), making selection immediate and accurate.

Common Issues and Fixes

Trigger behavior is unclear

Check the description directly under the trigger name to confirm what event it listens for.

Selected the wrong trigger

Remove the trigger and reselect using the description as guidance.

Workflow not firing as expected

Re-read the trigger description to confirm the exact firing condition matches your use case.

FAQ

Do all triggers include descriptions?

Yes. Every available workflow trigger now includes a built-in description.

Can I edit trigger descriptions?

No. Trigger descriptions are system-defined and cannot be modified.

Do descriptions affect how triggers work?

No. Descriptions are informational only and do not change trigger behavior.

Where exactly is the description shown?

The description appears directly under the trigger name in the trigger configuration panel.

Do I still need external documentation for triggers?

In most cases, no. The built-in descriptions are designed to provide enough clarity to select and use triggers correctly.

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