Who This Is For / When to Use
Use this guide if you need to fix spelling errors, update text, change links, or adjust recipients for an email campaign that has not yet executed.
This applies only to campaigns that are scheduled but not currently executing.
What You Will Need
An email campaign that is one of the following:
Simple Schedule
RSS
Scheduled (before the next execution date)
Campaigns that are already executing may not reflect changes in time.
Step 1: Open the Campaign Edit Options
Locate the email campaign in the Email Campaigns list.
Click the three dots next to the campaign.
Select Update Email Content.
This opens the email editor for the existing campaign.
Step 2: Edit the Email Content
Make changes to the email details, including:
Text or copy
Links
Email elements or layout
Review your updates carefully.
Save your changes.
Saving stores the updated version of the email content.
Step 3: Resend or Reschedule the Campaign
After saving, select Send or Schedule.
Confirm:
Updated recipients (if changed)
Updated send time (if rescheduled)
This step is required for the updated content to be applied.
Important Timing Notice
Changes to an ongoing email campaign are not guaranteed to be applied before the next execution if the campaign is close to sending.
Edits should always be made as early as possible before the scheduled execution time.
Pause and Cancel Options for Scheduled Email Campaigns
Pausing or canceling a campaign allows you to stop delivery before execution so you can make changes or prevent emails from sending.
How to Pause or Cancel a Campaign
Locate the email campaign in the list.
Click the three dots next to the campaign.
Select Pause or Cancel.
Pause vs. Cancel Behavior
Pause
Temporarily stops remaining emails from sending.
Can be resumed later.
Cancel
Permanently stops the campaign.
Cannot be undone.
Campaigns must be paused or canceled before execution time. If execution has already started, behavior depends on how many emails have already been sent.
FAQ
What types of email campaigns can I edit?
You can edit Simple Schedule, RSS, or Scheduled email campaigns before their next execution date.
How do I start editing an ongoing email campaign?
Click the three dots next to the campaign and select Update Email Content.
What should I do after making changes to the email campaign?
Save your edits, then select Send or Schedule to confirm the updated content and recipients.
Will changes always be reflected before the next execution?
No. There is no guarantee changes will apply if the campaign is close to executing. Make edits as early as possible.
What happens if I pause a campaign after some emails have already been sent?
Only unsent emails are paused. Emails already delivered are not affected.
Can I edit a campaign after pausing it?
Yes. You can make changes while the campaign is paused, then resume it when ready.
Do pause and cancel options work for all campaign types?
Yes. Pause and cancel apply to scheduled, RSS, and batch-style email campaigns.
Can I undo a canceled campaign?
No. Canceling is permanent. If you may want to send the campaign later, use Pause instead.