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How to Fix the Meta Verification Error in AI Ads Manager

This guide explains how to resolve the Meta (Facebook) verification/authentication error required for running ads through the Kyrios AI Ads Manager.

Updated over 2 months ago

Who This Is For / When to Use

Use this guide if:

  • You see a Meta verification or authentication error in Kyrios AI Ads Manager.

  • Your Meta ad account has not completed required email or phone verification.

  • Campaigns cannot launch due to Meta account restrictions.

This process is completed inside Meta Ads Manager, not inside Kyrios.


Why the Meta Verification Error Happens

Meta requires certain ad accounts to complete identity verification before allowing ads to run.


Until verification is completed:

  • Meta blocks campaign delivery.

  • Kyrios AI Ads Manager cannot launch or optimize campaigns.

This is a Meta-side requirement and must be resolved directly in Meta Ads Manager.


Fix the Meta Verification Error Without Launching a Campaign (Recommended)

This method triggers Meta’s verification prompt without spending money.

Step 1: Open Meta Ads Manager

Step 2: Create a Test Campaign

  • Click the green Create button.

  • Select Traffic as the campaign objective.

  • Click Continue.

  • Choose Manual Traffic Campaign.

You will not launch a real campaign or spend ad budget.

Step 3: Navigate to the Ad Level

  • Click through to the Ad level (third level):

    1. Campaign

    2. Ad Set

    3. Ad

Step 4: Start Authentication

  • Once on the Ad level, look on the right-hand side for a notification prompting you to start authentication.

  • Click the notification.

  • Complete email verification when prompted.

Once email verification is completed, the Meta verification error should be resolved.


If the Verification Notification Does Not Appear

If Meta does not immediately show the authentication prompt, you must briefly publish the campaign to force the error to appear.

Step 1: Complete Required Fields

Fill in all required fields using test data only:

  • Website URL (any valid URL)

  • Image (upload any image)

  • Headlines and descriptions (test copy is fine)

The content does not need to be accurate.

Step 2: Publish the Campaign

  • Click Publish.

Meta may now surface missing requirements.

Step 3: Complete Additional Meta Requirements

Meta may request additional verification, such as:

  • Phone number verification

  • Missing account details

Add the requested information and relaunch the campaign if prompted.

Step 4: Fix the Authentication Error

  • Meta should now display an authentication error with a Fix button.

  • Click the button and follow the on-screen steps to complete verification.


After Verification Is Completed

  • The Meta verification error is resolved.

  • You can safely pause or delete the test campaign.

  • Campaigns typically do not spend before approval, and pausing immediately prevents any spend.


Important Notes

  • Meta verification applies to your entire account.

  • You only need to complete this process once.

  • Future campaigns will not require repeating these steps unless Meta flags the account again.


FAQ

Why can’t I fix this inside Kyrios?

Meta controls ad account verification. Kyrios AI Ads Manager cannot override Meta’s authentication requirements.

Will this test campaign spend money?

No. As long as you pause or delete it promptly, it will not spend.

Do I need real creatives or copy?

No. You can use random images and placeholder text.

What if Meta asks for phone verification?

Complete the phone verification when prompted. This is required for some accounts.

Do I need to do this for every campaign?

No. Verification applies at the account level.

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