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How to Add a Bump Offer in Order Forms

A Bump Offer lets you present an additional product during checkout that customers can add to their order with a single click.

Updated over 2 months ago

Who This Is For / When to Use

Use a Bump Offer when you want to increase average order value by offering a relevant add-on product directly inside the checkout experience.


What Is a Bump Offer

A Bump Product is a pre-checkout offer displayed inside an order form.

Key characteristics:

  • Shown during checkout

  • Added with one click (no extra checkout step)

  • Optional for the customer

  • Charged only if selected

If the customer does not select the bump, only the main product is purchased.


Step 1: Add a Product to the Funnel

  1. Go to Sites → Funnels.

  2. Open the funnel you want to edit.

  3. Select the funnel step that contains your checkout.

  4. Open the Products tab.

  5. Click + Add Product.


Step 2: Configure the Product as a Bump Offer

  1. Select an existing product or create a new one.

  2. Choose the correct Price.

  3. Enter a Product name.

  4. Expand Additional Options.

  5. Select Bump Product.

  6. Click Save.

This marks the product as eligible for use as an order bump.


Step 3: Add a Two-Step Order Form to the Funnel Page

  1. Open the funnel step editor.

  2. Add or select a Two-Step Order form element on the page.

Bump Offers only work with Two-Step Order Forms.


Step 4: Enable Order Bump on the Order Form

  1. Select the Two-Step Order form.

  2. In the right-side settings panel, open General.

  3. Toggle Enable Order Bump to ON.

  4. Click + Add Bump Product.


Step 5: Configure the Bump Offer Display

  1. Select the bump product from the dropdown.

  2. Add:

    • Headline

    • OTO Headline (optional)

    • Description text

    • Image (optional)

  3. Choose whether it is enabled by default.

  4. Click Save.


Step 6: Save, Preview, and Publish

  1. Click Save in the page editor.

  2. Use Preview to confirm the bump appears correctly.

  3. Click Publish when ready.


What the Customer Sees

During checkout:

  • The bump offer appears as a checkbox or highlighted section.

  • The customer can add it with one click.

  • The total updates automatically.

  • If unchecked, the bump is not included in the order.


Common Issues and Fixes

Bump Offer not showing

  • Confirm the product is marked as Bump Product.

  • Ensure the page uses a Two-Step Order Form.

  • Verify Enable Order Bump is toggled on.

Wrong product appearing

  • Re-check the selected bump product in Order Bump settings.

Bump added when customer didn’t select it

  • Disable the Enable by default option.


FAQ

What is a Bump Product?

A Bump Product is an optional add-on offer displayed during checkout that customers can add to their order with a single click.

Can I customize the bump product name and price?

Yes. Both the name and price are configurable when setting up the product.

What happens if a customer doesn’t select the bump?

The bump product is not added, and the customer is only charged for the main product.

Where do I enable the Order Bump on the page?

In the funnel page editor, select the Two-Step Order form, open General settings, and toggle Enable Order Bump on.

Can I preview the bump before publishing?

Yes. Always use Preview to confirm the bump appears and functions correctly before publishing.

Does a bump offer require a separate checkout step?

No. The bump is added directly inside the existing checkout flow.

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