Who This Is For / When to Use
This article is for account owners and administrators who want to upsell services, manage optional extras, or add internal-only adjustments to service bookings.
What Add-ons Are
Add-ons are optional extras that can be attached to a service.
Add-ons can:
Increase the total booking price
Add time to the appointment
Be limited by quantity
Be visible to customers or hidden for internal use
Add-ons only appear on services they are explicitly assigned to.
Common Add-on Use Cases
Typical add-on examples include:
Wellness: Aromatherapy, hot stone upgrades
Fitness: Nutrition consults, body analysis
Creative Services: Extra deliverables, expedited delivery
Add-ons help personalize bookings while increasing revenue per appointment.
How to Create an Add-on
Use the steps below to create a new add-on.
Step 1: Open the Add-ons List
Go to Calendar
Open Calendar Settings
Select Services
Click the Add-ons tab
Click + New Add-on
Step 2: Configure Add-on Details
Fill in the following fields:
Image: Optional visual shown on the booking page
Name: Clear, customer-friendly title
Price: Base cost of the add-on
Duration: Enable if the add-on adds time
Maximum Quantity: Limit how many can be selected
Multiple Price with Quantity: Multiply price by quantity
Description: Short explanation of the add-on
Hide from Booking Page: Enable for internal-only add-ons
Click Create Add-on to save.
How to Assign Add-ons to a Service
Creating an add-on does not automatically assign it to services.
Step 3: Open Service Settings
Go to Calendar > Calendar Settings > Services
Find the service
Click the three dots (⋮)
Select Edit
Step 4: Attach Add-ons to the Service
Open the Add-ons section in the service editor
Click + Add-ons
Select one or more add-ons
Click Save Changes
Only assigned add-ons appear during booking.
How Add-ons Appear During Booking
During checkout:
Customers see add-ons as optional selections
Prices update automatically
Appointment duration updates if enabled
Quantity-based pricing calculates totals correctly
Add-ons do not appear on unrelated services.
Manage Existing Add-ons
You can edit or remove add-ons at any time.
Step 5: Edit or Delete an Add-on
Go to Calendar > Calendar Settings > Services
Open the Add-ons tab
Use:
Edit (pencil icon) to update details
Delete (trash icon) to remove permanently
Click Save Changes
Deleting an add-on removes it from all services.
Internal-Only Add-ons
Hidden add-ons are useful for:
Internal prep time
Equipment usage
Manual price adjustments
Enable Hide from Booking Page to prevent customer visibility.
Pro Tips for Add-ons
Use high-quality images to increase conversion
Include cleanup or buffer time using duration
Limit quantities to avoid overbooking
Use internal add-ons for staff-only adjustments
FAQ
Can one add-on be assigned to multiple services?
Yes. Add-ons can be linked to as many services as needed.
Does an add-on always increase appointment duration?
No. Duration only increases if the Duration option is enabled.
Can I limit how many times a customer selects an add-on?
Yes. Use the Maximum Quantity setting.
What happens if I delete an add-on?
It is removed from all services and no longer available for future bookings.
Can staff apply add-ons that customers cannot see?
Yes. Enable Hide from Booking Page for internal-only add-ons.
Where can I see all add-ons in one place?
Navigate to Calendar > Calendar Settings > Services > Add-ons.