Who This Is For / When to Use
You offer bookable services such as consultations, treatments, or sessions.
You want customers to self-schedule online.
You need structured control over staff, availability, pricing, and resources.
What the Services Panel Is
The Services panel is the central place where you define what customers can book and how bookings behave.
Using services allows you to:
Control when services are available
Define who provides them
Manage pricing, deposits, and duration
Support both simple and complex booking flows
Key Features of Services
Services support advanced booking logic through the following features:
Variations: Multiple durations or price tiers under one service
Add-ons: Optional extras selected during checkout
Resources: Shared assets (rooms, equipment) with capacity limits
Processing Time & Buffers: Built-in prep and cleanup gaps
Staff Assignment: Assign specific team members per service
Date-Specific Hours: Override availability for specific dates
Categories: Group services for easier navigation
Private Services: Hidden services accessible only via direct link
Deposits & Pricing: Collect full or partial payment at booking
How to Access the Services Panel
Steps
Go to Calendars.
Open Calendar Settings.
Select the Services tab.
This opens a searchable list of all services in your account.
Creating and Managing Service Categories
Categories help organize services on the booking page.
How Categories Work
Categories group related services together.
Customers see categories as navigational sections.
Categories can be reordered using drag-and-drop.
Steps
Click New Category to create one.
Use the three-dot menu to edit or rename a category.
Drag categories to change display order.
Editing an Existing Service
To modify a service, open the Service Editor.
Steps
Locate the service in the Services panel.
Click the three-dot menu.
Select Edit.
From here, you can update details, pricing, staff, add-ons, and resources.
Add-ons
Add-ons are optional extras customers can select during booking.
How Add-ons Work
Shown during checkout (or internal-only if hidden)
Increase booking value
Can be attached to specific services
Resources
Resources represent shared assets required for a service.
Examples
Rooms
Equipment
Chairs or tables
Why Resources Matter
Prevent overbooking
Enforce real-world capacity limits
Allow multiple services to share assets safely
Step-by-Step: Creating a New Service
Step 1: Initialize the Service
Steps
Open the Services tab.
Click + New Service.
Step 2: Enter Basic Details
Configure the information customers will see.
Required Fields
Service image
Service name
Service color
Category
Custom URL
Description
Private Service toggle (optional)
Staff members (at least one)
Duration
Step 3: Add Date-Specific Hours
Use date-specific hours to override regular availability.
Steps
Open Advanced Settings.
Edit the staff member’s availability.
Add start and end dates and times.
Optionally mark yourself unavailable.
Step 4: Configure Timing and Buffers
Timing Options
Duration: Total length of the service
Processing Time: Initial, processing, and final phases
Buffer Time: Extra time before or after appointments
Processing time allows staff to take other bookings during the middle phase.
Step 5: Configure Payment Options
Payment Settings
Set total service price
Enable partial payments
Choose flat amount or percentage deposit
Step 6: Add Variations (Optional)
Variations let you offer multiple versions of the same service.
Examples
30-minute vs 60-minute session
Basic vs Premium offering
Each variation can have its own:
Duration
Price
Processing time
Save and Preview the Service
Final Steps
Click Save Changes
Use View Booking Page to preview the customer experience
Pro Tips for Successful Services
Add 5–10 minute buffers after intensive services
Use Private Service to test bookings internally
Use Service Color for easy calendar scanning
Set Resource Capacity above one if assets support multiple clients
Common Use Cases
Consulting: Use variations for short audits vs deep dives
Wellness: Use resources to limit bookings by room count
Photography: Use add-ons for retouching or rush delivery
FAQ
What is the Services panel used for?
The Services panel is where you create and manage bookable services, assign staff, control availability, and configure pricing and advanced booking logic.
How do I organize services for customers?
Create categories in the Services panel and reorder them to control how services appear on the booking page.
What are variations?
Variations allow you to offer multiple options—such as different durations or prices—under a single service.
How do resources prevent double bookings?
Resources limit how many services can be booked simultaneously based on real-world capacity, such as rooms or equipment.
Can I collect deposits instead of full payment?
Yes. You can enable partial payments and collect either a fixed amount or a percentage upfront.