Who This Is For / When to Use
Use a Service Calendar if you run a service-based business (salon, spa, clinic, studio, etc.) and want customers to book services with staff availability, optional payments, and resource control.
What Is a Service Calendar?
A Service Calendar is designed for businesses that offer bookable services rather than simple meetings.
With a Service Calendar, you can:
Create individual services
Group services into categories
Display services in a Service Menu
Sync bookings with staff availability
Collect payments during booking
Reserve rooms and equipment automatically
Step 1: Create a Service Calendar
Go to Calendars → Calendar Settings.
Click Create Calendar.
Select Service Calendar as the scheduling type.
Step 2: Enter Service Essentials
Fill in the required details:
Service Name
Description (optional)
Assigned Staff
Custom URL
Service Duration
Click Advanced Settings to continue setup.
Step 3: Service Details
Service Logo
Upload a Service Logo that appears on the single service booking widget.
Supported formats: SVG, PNG, JPG, GIF
Max size: 2.5 MB
Recommended size: 180 × 180 px
Note: Service logos appear only on individual service booking pages. For Service Menu and Group views, use a Service Cover Image instead.
Assign to a Group (Service Menu)
Select a Group to include the service in a Service Menu.
Example:
Group: Hair
Services: Hair Cut, Hair Spa, Hair Coloring
Appointment Invite Title & Event Color
Customize the appointment title shown in external calendars
Select an event color that syncs with Google Calendar
Step 4: Availability Settings
Configure how and when the service can be booked.
Set:
Service Duration
Buffer Time
Minimum Scheduling Notice
Date Range
Important Notes
Slot interval is fixed at 15 minutes
Availability is based only on assigned staff
Calendar availability cannot be edited manually
Step 5: Forms & Payments
Booking Forms
Choose how client information is collected.
Options:
Default form (Name, Email, Phone, Notes)
Custom form created under Sites → Forms → Builder
You can also:
Enable or disable the Consent Checkbox
Customize the consent message
Note: Custom forms apply only to bookings made directly on the Service Calendar. Service Menu bookings always use the default form.
Confirmation Page
Choose what happens after booking:
Show a Thank You message
Redirect to a Custom URL
Payments
To accept payments:
Ensure a payment gateway is connected under Settings → Integrations.
Enable Accept Payments.
Set:
Amount
Currency
Payment description
Payment Rules
Payments are collected only from the main attendee
Use the same currency across all services in a Service Menu
Step 6: Notifications & Additional Options
Configure who receives notifications and how events are handled.
You can:
Choose notification types
Notify contacts, staff, or additional emails
Allow Google Calendar to send invites
Assign contacts to staff automatically
Step 7: Customizations
Service Cover Image
Upload a Service Cover Image to display in:
Service Menu
Neo Group Widget
Additional Notes
Anything added here is included in the Google Calendar invite. This requires Allow Google Calendar to Send Invitations to be enabled.
Step 8: Rooms & Equipment
Associate rooms and equipment with the service.
Selected rooms/equipment are reserved automatically
Availability is checked during booking
Step 9: Save and Publish
Click Save to activate the Service Calendar.
Your service is now available for booking.
How the Service Appears to Clients
Service Menu View
Services are grouped and displayed with images, duration, and pricing.
Key Highlights
Supports multiple services per booking
Allows multiple participants
Uses a fixed 15-minute slot interval
Availability depends entirely on assigned staff
Supports payments, forms, rooms, and equipment
Services can appear in Service Menus and Groups
FAQ
What is a Service Calendar?
A Service Calendar is a booking calendar designed for service-based businesses to offer bookable services with staff availability and optional payments.
Can I add multiple services to one booking?
Yes. Contacts can book multiple services for themselves or their guests.
Can I change the slot interval?
No. Service Calendars use a fixed 15-minute slot interval.
How does availability work?
Availability is based entirely on the schedules of assigned staff members.
Can I collect payments during booking?
Yes. Payments can be collected if a payment gateway is connected.
What’s the difference between a Service Logo and Service Cover Image?
Service Logo: Appears on individual service booking pages
Service Cover Image: Appears in Service Menus and Neo Group views
Can I assign rooms and equipment to a service?
Yes. Rooms and equipment can be linked and are reserved automatically during booking.
Can Service Calendars be used in a Service Menu?
Yes. Service Calendars can appear both individually and inside Service Menus and Groups.