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Overview of the Service Menu in Calendars

The Service Menu lets clients browse, select, and book multiple services from a single scheduling page linked to Service Calendars.

Updated over 2 months ago

Who This Is For / When to Use

  • You offer multiple services and want them booked from one link.

  • You want clients to book more than one service in a single session.

  • You need categorized, staff-aware service scheduling.


What Is the Service Menu

The Service Menu is a centralized booking interface that displays your services in categories and allows clients to book one or more services through a single widget.

It is directly linked to Service Calendars, which define:

  • Service duration

  • Price

  • Assigned staff

  • Availability

Clients interact only with the Service Menu, not individual calendars.


What You Can Do with the Service Menu

Create Calendars for Each Service

  • Create a dedicated Service Calendar for every service you offer.

  • Assign specific staff members to each service.

Organize Services into Categories

  • Group service calendars into categories (called Groups).

  • Display groups as tabs on the booking widget.

  • Eliminate the need for multiple booking links.

Streamline Client Booking

  • Allow booking of multiple services in one flow.

  • Allow staff selection during booking.

  • Display duration, cost, and staff for each service.

Integrate Custom Forms

  • Collect service-specific information beyond name, email, and phone.

  • Use custom forms to tailor intake per service.


Businesses That Benefit from the Service Menu

The Service Menu is ideal for service-based businesses, including:

  • Salons and hairdressers

  • Spas and wellness centers

  • Massage and therapy clinics

  • Fitness studios and trainers

  • Healthcare providers

  • Event planners

  • Pet groomers


Prerequisites Before Creating a Service Menu

Step 1: Create Groups (Categories)

  • Groups act as categories for services.

  • Calendars added to a group appear under that category tab on the widget.

How to create a group

  1. Go to Calendar Settings.

  2. Click Create Group.

  3. Enter group name and details.

Important:
Before proceeding, ensure Service Menu is enabled:

  • Go to Calendar Settings → Preferences

  • Toggle Service Menu ON


Step 2: Create Service Calendars

Each service requires its own Service Calendar.

Steps

  1. Go to Calendar Settings.

  2. Create a new Service Booking calendar.

  3. Assign it to the appropriate group.

Example

  • Group: Hair Care

  • Calendars:

    • Hair Cut (Male)

    • Hair Cut (Female)

    • Hair Spa

    • Hair Coloring


Step 3: Create a Service Menu

Once groups and service calendars exist, you can create the Service Menu.

Steps

  1. Go to Calendars → Service Menu.

  2. Click Create Service Menu.

  3. Enter:

    • Name

    • Description

    • URL / slug

You can also configure:

  • Consent checkbox and message

  • Thank-you message or redirect URL

  • Custom form selection


Forms in the Service Menu (Important Behavior)

Global Form

  • Applies to all services by default.

  • Always used when multiple services are booked together.

Service-Level Forms

  • Can be assigned to individual services.

  • Used only when one service is booked.

Rule (Do Not Skip):
If multiple services are booked in the same session, the global form always overrides service-level forms.

Image to add in this section (PDF image #5):

  • Screenshot showing Service Menu form selection and service-level form configuration
    (PDF page 8)


Step 4: Select and Arrange Services

After entering Service Menu details, select what clients will see.

Steps

  1. Open the Select Services tab.

  2. Choose:

    • Groups, or

    • Individual services

  3. Arrange the order using drag-and-drop.

  4. Click Save.

The Service Menu is now live and ready to share.

Image to add in this section (PDF image #6):

  • Screenshot showing Select Services tab with groups/services selected and reordered
    (PDF page 9)


Client Booking Experience

From the Service Menu, clients can:

  • Browse categories

  • View service duration and cost

  • Select staff

  • Book multiple services in one flow

  • Complete booking with a single form

Image to add in this section (PDF image #7):

  • Screenshot showing the end-to-end client booking flow and confirmation screen
    (PDF pages 10–11)


Disabling the Service Menu

If needed, you can turn off the Service Menu.

Steps

  1. Go to Calendar Settings.

  2. Click Preferences.

  3. Toggle Service Menu OFF.

Result

  • The Service Menu tab becomes inaccessible.

  • Booking reverts to individual calendar links.


FAQ

How do I create a Service Menu?

Enable Service Menu in Calendar Settings → Preferences, then go to Calendars → Service Menu, click Create Service Menu, and complete the setup.

How do service-level forms differ from the global form?

Service-level forms apply to individual services. The global form applies to all services and always overrides when multiple services are booked together.

What businesses benefit from the Service Menu?

Service-based businesses such as salons, spas, healthcare providers, fitness studios, event planners, and pet groomers.

How can I organize services in the Service Menu?

Create groups in Calendar Settings and assign service calendars to those groups.

What happens if I disable the Service Menu?

The Service Menu tab becomes unavailable, and clients must book through individual calendars.

Can I show service duration and cost?

Yes. Duration, price, and assigned staff are displayed directly in the Service Menu.

How do I arrange the order of services?

Use the Select Services tab and drag-and-drop services or groups into the desired order.

Can I integrate custom forms?

Yes. You can assign custom forms at the service or global level to collect tailored information.

What form is used when booking multiple services?

The global form is always used when more than one service is booked.

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