Who This Is For / When to Use
Use Calendar Groups if you:
Have multiple team members offering the same type of appointment
Want to organize similar calendars under one category
Need a shared booking experience for sales, support, or service teams
Want to display multiple calendars in a single Group View (Classic or Neo)
What Is a Calendar Group?
A Calendar Group is a container that organizes multiple calendars together.
Groups are commonly used when:
Multiple users handle the same appointment type
You want bookings distributed across a team
You want a single scheduling link that shows multiple calendars
Common examples
Sales team with multiple representatives
Appointment setters sharing availability
Admin or support teams rotating bookings
Step 1: Create a Calendar Group
Go to Settings → Calendars.
Click Create Group.
Enter the following details:
Group Name
Group Description (optional)
Group URL (Slug)
Template (Neo or Classic)
Click Create to save the group.
Once created, the group is available to assign calendars.
Step 2: Add Calendars to the Group
You add users to a group by adding their calendars, not by assigning users directly.
Option A: Create a New Calendar in the Group
In Settings → Calendars, click Create Calendar.
Choose the calendar type (Simple, Round Robin, Service, etc.).
During setup, assign the calendar to the desired Group.
Save the calendar.
Option B: Add an Existing Calendar to a Group
In Settings → Calendars, locate the calendar.
Click Edit.
Assign the calendar to the appropriate Group.
Save changes.
Step 3: Assign Users Within Each Calendar
Users are assigned inside individual calendars, not at the group level.
Open the calendar you want to configure.
Go to Team and Event Setup.
Click Add User.
Add one or more users.
Distribution (Round Robin)
Set user priority or weighting to control booking distribution
This determines how appointments rotate between users
Step 4: Configure Assignment & Confirmation Settings
In the calendar editor, go to Confirmation (or equivalent settings tab).
Choose assignment options by enabling the appropriate checkboxes:
Assign contacts to booked users
Notify assigned users
Control confirmation behavior
Save the calendar.
These settings control how bookings behave once a calendar inside the group is booked.
How Group Booking Works
Clients access the Group scheduling link
They see all calendars assigned to the group
Availability is calculated per calendar
Booking logic follows each calendar’s individual rules
Important Notes
Groups do not manage availability themselves
Availability is always controlled at the calendar level
Groups are organizational and display tools
You can switch between Classic and Neo group templates at any time
FAQ
What is the main purpose of a Calendar Group?
To organize and display multiple calendars together under one scheduling experience.
Do Groups control availability?
No. Availability is controlled by each individual calendar.
Can I add the same calendar to multiple groups?
No. Each calendar can belong to only one group at a time.
Are users added directly to groups?
No. Users are added to calendars, and calendars are added to groups.
Can I change the Group template later?
Yes. You can switch between Classic and Neo templates after the group is created.
When should I use a Group instead of multiple calendar links?
Use a Group when you want:
One shared scheduling link
Organized categories
A cleaner booking experience for clients