Who This Is For / When to Use
This article is for Kyrios users who want to:
Allow customers to pay invoices in multiple payments
Improve cash flow by collecting payments earlier
Offer more payment flexibility without manual tracking
What Are Partial Payments?
Partial payments let customers pay less than the full invoice total as long as the payment meets a minimum percentage you define.
When a partial payment is made:
The payment is recorded immediately
The invoice status updates to Partially Paid
The remaining balance stays open until fully paid
Benefits of Using Partial Payments
Flexible Payments: Customers can pay in manageable amounts
Improved Cash Flow: Receive funds earlier instead of waiting for full payment
Clear Tracking: Each payment is logged as a separate transaction
Enable Partial Payments in Payment Settings
Go to Payments in your Kyrios dashboard
Open Invoice Settings
Click the Payment Settings (gear icon)
Enable Allow Partial Payments
Set the minimum percentage required for a partial payment
Save your settings
The minimum percentage defines the smallest amount a customer is allowed to pay.
Create an Invoice That Allows Partial Payments
Navigate to Invoices & Estimates → Invoices
Click Create Invoice
Enter invoice details (customer, products, total amount, due date)
Confirm Allow Partial Payments is enabled for the invoice
Send the invoice via email, SMS, or both
Partial payment availability is applied automatically based on your payment settings.
Customer Payment Experience
When a customer receives an invoice with partial payments enabled:
They see an option to enter a custom payment amount
The amount must meet or exceed the minimum percentage
After payment:
The invoice shows Partially Paid
The remaining balance is clearly displayed
Track and Manage Partial Payments
You can manage partial payments directly from the invoice view:
View each payment as a separate transaction
Monitor the remaining balance in real time
Follow up with customers until the invoice is fully paid
All payments sync automatically with reporting and accounting views.
Edit a Partially Paid Invoice
Partially paid invoices can still be edited.
Open the Partially Paid invoice
Click Edit on the section you want to change
Invoice details
Products
Due date or terms
Notes or payment schedule
Save your changes
Edits apply immediately without affecting recorded payments.
Best Practices
Set Clear Expectations: Communicate minimum payment amounts and deadlines
Use Automation: Send reminders for outstanding balances using workflows
Review Regularly: Check invoice statuses to ensure balances are collected
FAQ
Can I use partial payments on recurring invoices?
Yes. Partial payments are supported on both one-time and recurring invoices.
What happens if a customer pays less than the minimum amount?
The payment is rejected. Customers must enter an amount that meets or exceeds the minimum percentage you set.
Can I edit an invoice after a partial payment is made?
Yes. You can edit invoice details, due dates, terms, notes, and products. Existing payments remain unchanged.
How are partial payments recorded in reports?
Each partial payment is logged as its own transaction, allowing accurate revenue and balance tracking.
How do I control the smallest amount a customer can pay?
Set a minimum percentage in your payment settings. This determines the lowest allowable partial payment.