Who This Is For / When to Use
This article is for Kyrios store owners who:
Ship items from a single order at different times
Manage backorders or split inventory availability
Need to provide separate tracking details per item
Want customers notified as items ship instead of waiting for full order fulfillment
What Is Partial Fulfillment
Partial fulfillment lets you fulfill only part of an order instead of all items at once.
Each partial fulfillment can include:
Selected items and quantities
A unique tracking number
A shipping carrier
A tracking URL
Optional customer email notification
Unfulfilled items remain open until they are fulfilled later.
How to Partially Fulfill an Order
Step 1: Open the Order
Navigate to Payments in the left sidebar.
Select Orders at the top.
Click View Order Details on the order you want to fulfill.
Step 2: Start Fulfillment
Click Fulfill Items within the order details.
Step 3: Select Items and Quantities
In the Fulfill Items section, select:
The specific items to fulfill
The quantity for each selected item
Only the chosen items will be marked as fulfilled.
Step 4: Add Tracking Details
Enter the shipment details for this fulfillment:
Tracking Number
Shipping Carrier
Tracking URL
Optionally enable Notify Customer by Email to send shipment details automatically.
Step 5: Complete Fulfillment
Confirm the fulfillment.
The selected items are now marked as partially fulfilled.
Remaining items stay unfulfilled until completed later.
Viewing Partial Fulfillment Details
After fulfillment:
Go back to Order Details
Scroll to the Fulfillment section
You will see for each partial fulfillment:
Item name
Fulfilled quantity
Tracking number
Shipping carrier
Tracking link
Each fulfillment is displayed separately.
Benefits of Partial Fulfillment
Improved Customer Satisfaction
Customers receive available items faster instead of waiting for the entire order to ship.
Better Tracking and Communication
Each shipment includes its own tracking information and optional email notification.
Operational Flexibility
You can:
Ship available inventory immediately
Manage backorders efficiently
Fulfill large or multi-item orders in stages
Common Issues and Fixes
Items Do Not Show as Fulfilled
Confirm you completed the Fulfill Items step
Check that quantities were selected before submitting
Customer Did Not Receive Tracking Email
Verify Notify Customer by Email was enabled
Confirm the order contains a valid customer email address
Incorrect Tracking Information
Edit fulfillment details and update the tracking number or carrier
Always double-check tracking URLs before saving
FAQ
How do I partially fulfill an order?
Go to Payments > Orders, open the order, click Fulfill Items, select the items and quantities, add tracking details, and confirm the fulfillment.
Can I fulfill only part of an order at a time?
Yes. You can fulfill specific items while leaving the remaining items unfulfilled until later.
Will customers receive tracking information for partial fulfillments?
Yes. If email notifications are enabled, customers receive tracking details for each fulfilled shipment.
Can each item have its own tracking details?
Yes. Every partial fulfillment can include its own tracking number, shipping carrier, and tracking URL.
Can I notify customers by email when items are partially fulfilled?
Yes. You can choose to notify customers by email during each fulfillment.
Can I use partial fulfillment for backordered items?
Yes. Partial fulfillment is ideal for shipping available items while backordered items are fulfilled later.
What tracking information can I provide?
For each partial fulfillment, you can provide:
Tracking Number
Shipping Carrier
Tracking URL
Each fulfillment is tracked independently.