Why Social Posts Fail in Social Planner
Social posts can fail for several reasons:
The social account authorization token has expired
The connected account does not have posting permissions
The content violates platform rules
The platform temporarily blocks posting
Media, links, or character limits are invalid
The platform returns a temporary system error
When a post fails, Social Planner displays:
An error code
A failure message
A recommended resolution
How to View Failed Post Error Messages
Go to Social Planner
Filter posts by Status: Failed
Click the failed post
Review the error code and failure message
Follow the suggested solution before retrying the post
Facebook Error Codes and Solutions
Token and Permission Errors
Error Code | Meaning | Resolution |
OAuthException, 102, 109, 463, 467 | Token expired | Reconnect the Facebook account |
3 | Token expired or missing permissions | Reconnect using an account with posting access |
200–299 | No posting permission | Reconnect with correct permissions |
492 | Insufficient permission or expired token | Reconnect and confirm permissions |
Platform or Content Errors
Error Code | Meaning | Resolution |
459 | User checkpoint | Log in to Facebook and confirm app access |
460 | Password mismatch | Log in and reauthorize |
464 | Unconfirmed user | Confirm account and reauthorize |
10 | LeadConnector app missing | Add LeadConnector to Page or Group |
User and App Errors
Error Code | Meaning | Resolution |
459 | User checkpoint | Log in to Facebook and confirm app access |
460 | Password mismatch | Log in and reauthorize |
464 | Unconfirmed user | Confirm account and reauthorize |
10 | LeadConnector app missing | Add LeadConnector to Page or Group |
Temporary Facebook Errors
Error Code | Meaning | Resolution |
1, 2, Unexpected Error | Temporary platform error | Hard refresh the browser and retry |
Google Business Profile (GBP) Error Codes and Solutions
Error Code | Meaning | Resolution |
MISSING_VALUE, INVALID_VALUE | Incomplete profile | Complete the GBP setup and reconnect |
VALUE_OUTSIDE_ALLOWED_RANGE | Character limit exceeded | Shorten post copy |
OPERATION_EXECUTION_ERROR, EXPIRED_VALUE | Token expired | Reconnect the account |
PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED | Media upload failed | Reupload media |
OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION | Posting not allowed | Check GBP account status |
LOCATION_DISABLED_FOR_LOCAL_POST_API | Chain location restriction | Posting not supported by Google |
Instagram Error Codes and Solutions
Error Code | Meaning | Resolution |
400 – 2207006 | Token expired or revoked | Reconnect the Instagram Business account |
400 – 2207050 | Account restricted | Confirm it is a Business account |
400 – 2207028 | Invalid carousel size | Use 2–10 images/videos |
400 – 2207040 | Too many tags | Use 30 tags or fewer |
400 – 2207005 | Insufficient permission | Reconnect with posting access |
LinkedIn Error Codes and Solutions
Error Code | Meaning | Resolution |
400, 403 | Token expired or revoked | Reconnect the LinkedIn account |
404, 500, 504 | Temporary LinkedIn issue | Retry later |
422 | Duplicate content | Wait 12 hours or change the copy |
422 | Missing field or post too long | Edit post content |
400 | No posting permission | Reconnect with correct permissions |
409 | Temporary error | Hard refresh the browser and retry |
Common Issues and Fixes
My post failed because the token expired
Reconnect the affected social account in Social Planner Settings → Social Accounts, then retry the post.
My post failed due to duplicate content
Edit the post copy or wait at least 12 hours before reposting.
My post failed due to permissions
Reconnect the account using a profile that has posting access on the social platform.
My post failed due to a temporary error
Hard refresh your browser, wait a few minutes, and retry.
FAQ
Why did my social post fail to publish?
Posts fail due to expired tokens, missing permissions, content violations, or temporary platform issues. The error code explains the exact reason.
What is a social account token, and why does it expire?
A token authorizes Social Planner to post on your behalf. Tokens expire based on platform rules or when passwords or permissions change.
What should I do if I see Facebook OAuthException or error codes 102, 109, 463, or 467?
These indicate an expired token. Reconnect the Facebook account.
What does a “Temporary Block” on Facebook mean?
Facebook has temporarily restricted posting. Wait for the restriction to lift before posting again.
Why am I seeing duplicate post errors?
Most platforms prevent identical posts within a short timeframe (usually 12 hours).
Why can’t I post to Google Business Profile locations?
Chain locations or incomplete profiles may not support local posts through the API.
Are failed posts deleted?
No. Failed posts remain visible and can be retried after the issue is resolved.