How Coupons Work in Kyrios
Coupons are created in Payments and applied at checkout through Order Forms.
A coupon will only appear on an order form when:
The coupon is active
The coupon applies to the selected product
Coupon codes are enabled on the order form
Step 1: Navigate to Coupons in Payments
Steps
Log in to your account.
Go to Payments.
Select Coupons.
Result
You see the Coupons dashboard with existing coupons and status filters.
Step 2: Create a New Coupon
Steps
Click Create Coupon.
Enter the required fields:
Coupon Name (internal reference)
Coupon Code (customer-facing)
Coupon Type: Percentage or Fixed
Discount Offered
Start Date / End Date
Configure optional limits:
Total redemption limit
Selected products only
One use per customer
Apply to recurring payments
Result
The coupon is configured with basic rules and restrictions.
Step 3: Apply Coupons to Subscriptions (Optional)
For subscription products, you can control how long the coupon applies.
Options
Forever – applies to all future subscription payments
Multiple Months – applies for a defined number of months
Important
This duration is independent of billing frequency.
Step 4: Save the Coupon
Click Create to finalize the coupon.
Result
Coupon status becomes Active or Scheduled
Coupon appears in the Coupons list with redemption tracking
Step 5: Open or Create a Funnel
Coupons are applied through order forms inside funnels.
Steps
Go to Funnels.
Create a new funnel or open an existing one.
Click the three-dot menu and select Edit.
Step 6: Add an Order Form Element
Steps
In the funnel builder, open Elements.
Scroll to Order Elements.
Drag in:
One-Step Order or
Two-Step Order
Step 7: Enable Coupon Codes on the Order Form
Steps
Click the order form element.
Open the General tab.
Scroll to Coupon Options.
Enable Enable Coupon Codes.
Result
A coupon input field appears on the live checkout (if an applicable coupon exists).
Step 8: Save and Publish the Funnel
Steps
Click Save.
Click Publish.
Result
The coupon is now usable on the live order form.
Common Issues and Fixes
Coupon field not visible
Ensure Enable Coupon Codes is turned on
Confirm an active coupon applies to the product
Coupon not applying
Verify product restrictions
Confirm the coupon is active and within the date range
The coupon works in preview but not in live
Ensure the funnel is published
FAQ
Do coupons apply to all product types?
Coupons apply to one-time products and subscription products, depending on configuration.
What coupon types are available?
Percentage Coupon
Fixed Coupon
Are coupon codes unique?
Yes. Coupon codes must be unique across the account.
What characters are allowed in coupon codes?
Coupon codes may contain alphanumeric characters and are not case-sensitive.
What does limiting total redemptions mean?
It restricts the total number of successful uses, regardless of how many customers redeem it.
What does “limit to selected products” mean?
The coupon can only be used on the products you explicitly select.
Will the coupon field appear automatically on order forms?
Only if:
A valid, active coupon applies to the selected product
Coupon codes are enabled on the order form
Can I create a hidden or automatic coupon?
No. Coupon fields are visible to all users when enabled.
For automatic discounts, duplicate the funnel and reduce the product price instead.