Who This Is For / When to Use
You offer services at one or more physical locations.
You want customers to see the correct address during booking.
You manage staff schedules across different branches or offices.
What Locations Are in Services
Locations represent the physical meeting point between you and your clients, such as:
Offices
Storefronts
Clinics
Branch locations
Default Location Behavior
By default, your account uses the address set in Settings → Business Profile.
This address acts as the primary location until edited.
To manage locations, go to:
Calendar Settings → Services → Locations.
Enabling Multiple Locations
If your business operates from more than one physical address, you must enable Multiple Locations.
How to Enable
Go to Calendar Settings → Services.
Open Global Settings.
Toggle Enable Multiple Locations to ON.
Save changes.
Once enabled, you can add unlimited locations under the Locations tab.
Key Features and Benefits of Locations
Customizable Meeting Points
Define specific addresses where services are delivered.
Visual Branding
Upload a unique image for each location to help customers recognize the branch during booking.
Dynamic Scheduling
Link staff availability to specific locations based on:
Fixed shifts
Weekly rotations
Scalability
Start with one location and expand to multiple branches as your business grows.
Customer Clarity
Display clear addresses and phone numbers on booking confirmations to reduce confusion.
How to Add a New Location
After enabling Multiple Locations, you can add new physical addresses.
Steps
Open Calendar Settings → Services → Locations.
Click Add New.
Upload or choose a location image.
Enter:
Location name
Phone number
Physical address
Click Save Location.
Online Meetings Limitation (Important)
Direct online meeting integrations are not supported in Locations.
What This Means
Zoom and Google Meet cannot be selected as dynamic meeting locations.
If you host online sessions, you must:
Create a static meeting link
Paste it into the Address field of the location
This workaround allows online sessions to function within the Locations system.
Managing Staff Schedules Across Locations
Locations only appear to customers when they are tied to staff availability.
Required Configuration
To make a location bookable:
Go to Calendar Settings → Services → Staff.
Select a staff member.
In Assign Services, choose the services they perform.
Open Weekly Working Hours.
Set:
Working hours
Service
Location for each time block
Staff members can work at multiple locations, each with different schedules.
Location Visibility Rule (Critical)
Locations are shown to clients during booking only if:
The location is linked to a staff member, and
That staff member has availability assigned for that location
If either condition is missing, the location will not appear in the booking flow.
FAQ
How do I enable the option to manage more than one physical branch?
Go to Calendar Settings → Services → Global Settings and turn on Enable Multiple Locations.
Can I add images to my different business locations?
Yes. When adding or editing a location, you can upload a unique image that appears during booking.
Does the system have a direct integration for Zoom or Google Meet?
No. Direct integrations are not supported. Use a static meeting link in the Address field instead.
Why aren’t my locations showing up for clients on the booking page?
Locations appear only if they are connected to a staff member’s assigned services and availability.
How do I change the default business address?
The default address comes from Settings → Business Profile. You can edit or override it in Calendar Settings → Services → Locations.