Overview
Kyrios now notifies assigned users when an appointment is missing a meeting location or video link.
This can happen when:
A Zoom, Google Meet, or Microsoft Teams integration fails
A custom meeting location field is left empty
An appointment is created manually without setting a location
With this update, users are alerted early so they can fix the issue before the meeting takes place.
What’s New
Smart Notifications for Missing Location or Link
When an appointment is booked without a meeting location or video link, the assigned user can receive:
Email notifications
In-app notifications
Notifications are sent for each affected appointment, ensuring nothing is missed.
Respects User Notification Preferences
Notifications are only sent if the assigned user has enabled them in their notification settings.
This ensures alerts are helpful and not disruptive.
Clear Visibility Into the Impacted Appointment
Each notification includes:
Appointment date and time
The affected contact or meeting
A clear reason (missing meeting link or location)
This allows users to quickly identify and fix the issue.
How to Enable or Manage These Notifications
Users can control this alert from their notification settings:
Go to Settings
Open My Staff
Select the staff member
Click Notification Settings
Navigate to Calendar Notifications
Enable “Notify when meeting link/location is missing”
Supported channels:
Email
In-app notifications
Why This Matters
Prevents no-shows caused by missing meeting details
Flags broken or failed video conferencing integrations early
Gives users full control over which notifications they receive
Reduces last-minute support issues and client confusion
Common Use Cases
Catching a failed Zoom or Google Meet connection before the meeting starts
Ensuring manually created appointments include clear meeting instructions
Maintaining a consistent, professional booking experience for clients
FAQ
When are these notifications sent?
They are sent whenever an appointment is created or scheduled without a meeting location or video link.
Who receives the notification?
Only the assigned user for the appointment, and only if they have the notification enabled.
Which notification channels are supported?
Currently supported channels are:
Email
In-app notifications
Will I receive multiple alerts?
Yes. You’ll receive a notification for each appointment that is missing a meeting location or link.
Does this apply to all meeting types?
Yes. This applies to video meetings (Zoom, Google Meet, Microsoft Teams) and custom meeting locations.
Can I turn this off?
Yes. You can disable this notification at any time from your Calendar Notification Settings.