Who This Is For / When to Use
You accidentally deleted a calendar.
You need to recover appointments tied to a deleted calendar.
The deletion happened recently and is still within the recovery window.
What the Restore Calendar Feature Does
The Restore Calendar feature allows you to recover:
A deleted calendar, and
Appointments deleted as a direct result of that calendar deletion
This feature exists to prevent permanent data loss from accidental calendar deletions.
Important Recovery Rules (Do Not Skip)
These rules strictly control what can be restored.
Calendar Deletion Behavior
Deleting a calendar immediately deletes all associated appointments.
Appointment Restoration Window
Only appointments deleted within ±30 minutes of the calendar deletion time will be restored.
Appointments deleted outside this 30-minute window cannot be recovered.
Audit Log Retention
Audit logs are stored for 60 days only.
Calendars deleted more than 60 days ago cannot be restored.
Example
If a calendar is deleted at 10:00 AM:
Appointments deleted between 9:30 AM and 10:30 AM can be restored.
Appointments deleted before 9:30 AM will not be restored.
Step 1: Open Audit Logs
Calendar restoration is done through Audit Logs.
Steps
Go to Settings.
Select Audit Logs.
Audit Logs show a history of actions performed in your account, including calendar deletions.
Step 2: Restore the Deleted Calendar
Once you locate the deleted calendar entry, you can restore it.
Steps
Find the log entry where:
Module = Calendars
Action = Deleted
Click the three-dot menu next to the entry.
Select Restore.
The calendar and eligible appointments will be restored automatically.
What Happens After Restoration
After restoration:
The calendar reappears in your calendars list.
Appointments deleted within the ±30-minute window are restored.
Appointments outside that window remain permanently deleted.
Benefits of Restoring a Calendar
Easy Recovery
Recover calendars and appointments without rebuilding them manually.
Time-Saving
Avoid recreating schedules, availability, and bookings.
Data Integrity
Ensures calendars and their related appointments are restored together.
FAQ
Why can’t I restore a calendar deleted over 60 days ago?
Audit logs are retained for only 60 days. Calendars deleted before that period cannot be restored.
Can I restore appointments deleted outside the 30-minute timeframe?
No. Only appointments deleted within ±30 minutes of the calendar deletion are eligible for restoration.
What happens if restored appointments conflict with existing ones?
Appointments are restored as-is. Any conflicts must be reviewed and resolved manually.
Why is there a 30-minute limit for appointment restoration?
This ensures only appointments deleted because of the calendar deletion are restored, preventing unrelated data recovery.
Are notifications sent when a calendar is restored?
This depends on your notification settings. Existing notification rules resume once appointments are restored.
Can I restore only the calendar without restoring appointments?
No. The system restores the calendar and its associated appointments together to maintain data integrity. You can manually delete appointments afterward if needed.