Who this is for / When to use
This article is for Kyrios users who accidentally deleted a workflow or need to recover a workflow that was removed within the last 90 days.
What happens when a workflow is deleted
When a workflow is deleted, it is moved to the Deleted tab in the Workflow List and retained for up to 90 days before permanent removal.
Deleted workflows are not active or running
Deleted workflows can be restored within the 90-day retention window
After 90 days, deleted workflows are permanently removed and cannot be recovered
How to restore a deleted workflow
You can restore a deleted workflow directly from the Deleted tab in the Workflow List.
Step 1: Open the Workflow List
Navigate to Automation → Workflows to view all workflows in the account.
Step 2: Open the Deleted tab
Click the Deleted tab to view workflows that were deleted within the last 90 days.
Step 3: Restore the workflow
Locate the workflow to restore and click Restore in the Action column.
Step 4: Confirm restoration
In the confirmation modal, click Confirm to restore the workflow.
After confirmation, the workflow is restored and moved back to the main Workflow List.
State of a workflow after restoration
A restored workflow is returned with its original structure but is not automatically reactivated.
The workflow is restored in Draft status
All original triggers, actions, and configuration are preserved
Contacts that were actively enrolled at the time of deletion are not restored
Contacts in any wait steps are removed from execution
You must review and publish the workflow again before it can run.
Deletion and restoration limitations
Certain safeguards apply after restoring a workflow to prevent accidental data loss.
Restored workflows cannot be deleted again for 48 hours
Attempting to delete during this window displays a restriction notification
Workflows remain restorable for 90 days from the original deletion date
Common issues and fixes
The workflow does not appear in the Deleted tab
Only workflows deleted within the last 90 days appear in the Deleted tab. Workflows older than 90 days are permanently removed and cannot be recovered.
I cannot delete a workflow I just restored
This is expected behavior. Restored workflows are locked from deletion for 48 hours to prevent accidental removal.
The workflow is not running after restoration
Restored workflows are always returned in Draft status. Open the workflow, review it, and publish it to resume execution.