Who This Is For / When to Use
Businesses that want to sell digital gift cards online or in person
Teams issuing gift cards for promotions, refunds, or loyalty rewards
Accounts that need centralized tracking and redemption across checkouts
Create a Gift Card Product
Creating a gift card product defines the design, values, rules, and behavior for all gift cards issued from it.
Go to Payments → Gift Cards.
Click Create Gift Card.
Enter Basic Information
This step defines the core details shown to customers and recipients.
Required fields:
Gift Card Name
Gift Card Description
Terms and Conditions
Optional settings:
Expiry date (applies to all gift cards issued from this product)
Redemption URL (instructions or landing page)
Customize the Gift Card Design
You can control how the gift card looks when delivered or displayed.
Options include:
Selecting a built-in template
Uploading custom artwork
Creating a gradient design
Set Denominations, Tax, and Category
This step controls pricing, inventory, and tax behavior.
Denomination Options
Choose preset values (for example: $10, $25, $50)
Add custom amounts manually
All denominations share the same inventory quantity
Inventory Rules
Set a total available quantity
Optionally allow sales when out of stock
Tax and Category
Enable automatic tax using the selected category
If no category is selected, Kyrios uses the account-level tax category
Review and Create the Gift Card
Before finalizing, review all details in a live preview:
Design and branding
Denominations
Expiry and terms
Inventory and category settings
Click Create Gift Card to publish the product.
Sell Gift Cards
Once created, each gift card product can be sold in multiple ways.
Sell via Checkout Link or Embed
Each product has a live and test checkout link
Embed code can be placed on websites or landing pages
QR codes can be used for in-store or printed promotions
Sell from the Gift Cards List
Click Sell on any gift card product
Share the checkout link directly with customers
Customer Purchase Experience
When purchasing a gift card, customers can:
Select a denomination
Buy for themselves or someone else
Add a personal message
Choose immediate or scheduled delivery
Pay using supported checkout methods
Send Gift Cards Without Payment
Gift cards can also be issued directly without collecting payment.
Common use cases:
Refunds
Compensation
Loyalty rewards
Internal promotions
Delivery options:
Email
SMS
QR link
PDF
Scheduled or immediate send
Track and Manage Gift Cards
All sold or sent gift cards appear in Gift Card Orders.
You can view:
Purchaser and recipient details
Delivery method and schedule
Remaining balance
Status (Scheduled, Active, Inactive)
Hidden gift card code with reveal toggle
Redeem Gift Cards at Checkout
Customers can redeem gift cards on any supported checkout that includes the gift card field.
Redemption behavior:
Full or partial payment supported
Remaining balance is stored automatically
Can be combined with other payment methods
Subscriptions require a saved payment method for future charges
FAQ
Can I create different inventory levels for each denomination?
No. Inventory applies equally across all denominations. For example, setting inventory to 100 means each denomination has 100 available units.
Can gift cards be edited after creation?
Yes. Gift card products can be edited, archived, or deactivated at any time. Deactivation stops new sales but does not affect already issued gift cards.
Can customers schedule gift card delivery?
Yes. Customers buying for someone else can choose immediate or scheduled delivery. Scheduled gift cards remain inactive until the delivery time.
Can gift cards be used for subscriptions?
Yes. Gift cards can be applied to subscription checkouts, but customers must also provide a payment method for future recurring charges.
Where can I see all gift card transactions?
All gift cards appear in the Gift Card Orders section, showing balances, statuses, expiry dates, and redemption history.
Can gift cards be redeemed across all checkouts?
Gift cards can be redeemed on any checkout that supports the gift card redemption element, as long as at least one gift card product exists.
Can I issue multiple gift cards at once?
No. Each send action issues one gift card to one customer.
Can I customize the gift card email?
Yes. Gift card emails use your brand styling, uploaded artwork, and the personal message included during purchase or send.