Who This Is For / When to Use
This feature is for:
Users managing appointments across multiple regions
Teams working with clients in different timezones
Anyone who wants appointment times displayed in a specific reference timezone
Use this when you need clarity on appointment timing without changing booking behavior.
What the View Appointments Timezone Controls
The View Appointments In setting controls display only.
It is user-specific
It affects only how you see appointment times
It does not change:
Availability
Booking links
Scheduling rules
What clients or teammates see
Appointment times are converted automatically to the timezone you select.
Where Appointment Times Are Displayed
Once configured, the selected timezone is used consistently across the platform.
Calendar View
Time labels and appointment blocks are displayed in your selected timezone.
Appointment List View
The Appointment Time column reflects the selected timezone, including rescheduled appointments.
Contacts and Conversations
Appointment timestamps shown in contact records and conversation threads follow the same timezone setting.
This provides a single, consistent reference point when reviewing scheduling history.
How to Set Your Preferred Appointment Timezone
Follow these steps to configure or update your display timezone.
Step 1: Access Calendar Settings
If no calendar is assigned, you’ll see a prompt to go to settings.
Step 2: Open Preferences and Select Timezone
Go to Calendars
Open Calendar Settings
Select Preferences
Locate View Appointments In
Choose your preferred timezone
Click Save Preferences
Changes apply immediately.
What This Does Not Affect
This setting does not change:
Your availability hours
How clients select time slots
Confirmation, reminder, or notification timing
Other users’ appointment views
Only your personal display is updated.
Common Issues and Fixes
Appointments appear at a different time than expected
Confirm the selected timezone under View Appointments In
Refresh the page after saving preferences
Clients see different times than I do
This is expected behavior
Clients see appointment times in their own context, not your display timezone
FAQ
Will changing my timezone affect how clients book appointments?
No. This setting only changes how you view appointments.
Can each user choose a different timezone?
Yes. The setting is user-specific and independent for each user.
Does this affect reminders or notifications?
No. Notifications and reminders continue to follow the original appointment logic.
Can I change my timezone frequently?
Yes. You can update the setting at any time from Calendar Preferences.
If I see an appointment time in Conversations, which timezone is it using?
It uses your selected View Appointments In timezone. This applies consistently across Calendar View, Appointment List, Contacts, and Conversations.